Technology Analyst I - Distribution Center Support

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION
Our Distribution Centers utilize state-of-the-art technology and a dedicated team to provide Columbia Sportswear Company a competitive advantage in distribution. Teams are responsible for shipping millions of units of apparel, footwear, and equipment annually within the family of brands. Accurate order fulfillment and on-time shipments are the hallmarks of our facility.

As a Technology Analyst I, you will have an opportunity to support and maintain the software and hardware integral to the Distribution Center environment. This person is the first point of contact for production support for all on- and off-site Distribution personnel. This role performs configuration, setup, and updates of the applications and hardware in the Distribution Center. May train end users on basic processes.

HOW YOU'LL MAKE A DIFFERENCE

• Acts as Level 1 first contact for production support. Resolves routine issues not requiring escalation.
• Performs basic software and hardware troubleshooting, maintenance, and deployments with guidance.
• Configures, tests, and supports a platform or application to deliver business value. Helps team troubleshoot and fixes bugs where applicable.
• Documents all requests appropriately.
• Trains end users on basic processes.
• Monitors and observes health, availability, and performance of software in production to provide appropriate application support.
• Performs other duties as assigned.

YOU ARE

• Resilient and able to adapt to a constantly changing environment.
• A self-driven and self-starter who takes initiative.
• Willing and able to work flexible hours as the business needs dictate including swing, night, weekends, and holidays as required.

YOU HAVE

• Bachelor's degree, applicable certification or equivalent experience.
• Possesses a basic familiarity with Warehouse Management software and understanding of AS/400 and interfaces
• Possess well-developed analytical/troubleshooting skills along with the ability to translate technical concepts in order to create innovative solutions.
• Working knowledge of common enterprise software ie. Microsoft Office Suite
• Experience writing SQL queries a plus.
• Basic understanding of material handling equipment interfaces and servers.
• Ability to access all areas and levels of the distribution center
• Experience in a distribution environment a plus.

#LI-JD1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.