Business Systems Analyst 4

Job Title: Business Systems Analyst 4

Location with zip code: Richmond, VA 23235

Duration: 6 Months

Interview: In-person Interview only

Pay Rate: $60-$65/Hour

Roles & Responsibilities:

• Analyzes business analysis artifacts to develop and maintain business requirements and collaborate with IT development team to ensure systems are in alignment. Write stories for consumption by Scrum team.
• Maintains the OEBS product backlog to ensure a continual flow of tasks to the development team.
• Coordinates project tasks with stakeholders, team members, and other internal or external stakeholders.
• Creates test plans and test scripts, conducts user acceptance testing, documents test results, and works with information technology staff to correct identified problems.
• Develops end-user training materials and conducts training.
• Provide application(s) support to agency users. Troubleshoots data entry/application errors, isolates problems from symptoms, determines solution or alternatives, develops and implements a resolution.
• Uses data extraction tools to gather and provide data to internal and external agency data partners based on requested criteria.
• Identifies data quality issues. Identifies root causes and develops action plan(s) to make improvements. Provides end-user support such as responding to user questions, reporting system deficiencies, and working with technical staff to resolve problems.
• Addresses outstanding service requests timely and accurately.
• Monitors HR Help issues daily and provides expeditious resolutions.
• Assist with reviewing data clean-up and digital scanning work product.
• Other duties as assigned.

Preferred Skills:

• Experience with Oracle E-Business Suite is desirable. Experience working in Human Resources is a plus.
• Graduation from an accredited college or university with major study in Business Administration, Information Systems, or related field.
• CBAP or CSPO certification is desired.

Required Skills:

• Business and systems analysis, design techniques, and product development and/or Agile concepts.
• Eliciting, documenting and managing requirements, analyzing system issues, business reporting and relationship building.
• Working on IT development projects including preparing documentation such as use cases, current/proposed process workflows, data flows.
• Working on IT development projects including process re-engineering studies, functional specifications and training materials.
• Working on IT development projects including supporting development and testing activities, clarifying requirements.
• Working on IT development projects including performing or managing user acceptance testing and supporting business technology systems end-users.
• Developing SQL or other data analysis tools.
• Proficient with Excel and/or Power BI
• Ability to successfully interact in a team environment and effectively communicate both orally and in writing across all levels of an organization.