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Business Operations Analyst 4

Lam Research
United States, California, Fremont
4650 Cushing Parkway (Show on map)
Jan 10, 2025
The Group You'll Be A Part Of

The Global Customer Operations Group brings insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes.

The Global Customer Operations Group brings industry insights and experience to help ourcustomers deliver on their technology roadmaps. We work tirelessly to earn the trust of ourcustomers, because we know that working closely together leads to the highest quality outcomes.

The Impact You'll Make

Join Lam as a Business Operations Analyst, where you'll spearhead process improvement initiatives. With your systems knowledge and business process acumen, you expertly collect and analyze data, evaluate processes, develop metrics, and identify root causes with data-driven indicators for future improvements. Organizing cross-functional project teams, you communicate team progress and survey best practices, showcasing your commitment to operational excellence at Lam.

In this role you will be pivotal in driving execution of BDSO's FGI float, capital tool and NSR escalation processes as well as drive/support continuous improvement activities critical to the organization's success. The role will work closely with PG and GOPS as well as BDSO to align and resolve issues both short and long term. The ideal candidate exhibits a sense of urgency as needed and strong accountability and sense of ownership.

The role has a hybrid schedule, and you will be required to work onsite at least three days per week at LAM's facility in Fremont or Tualatin.

This role will be located either in Tualatin, OR or Fremont, CA

What You'll Do
  • Act as the SPOC for BDSO for NSR escalations and driving resolution with GPG engineering management to achieved required NSR prioritization. Drive and maintain the master NSR escalation list.
  • Drive management and reporting for FGI to align consumption and minimization of FGI inventory with BDSO and PG stakeholders.
  • Act as the SPOC within BDSO for FGI float config reviews with product managers and slotting with Order Fulfillment and management of FGI floats until consumed by actual demand.
  • Act as the SPOC within BDSO for Capital tool config reviews with product managers and slotting with Order Fulfillment and management of Capital tools until shipment
  • Assist with BDSO RAW float support as needed
  • Drive and/or support Continuous Improvement activities for BDSO Demand Management team
Who We're Looking For
  • Minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
  • Bachelor's degree in Supply Chain, Operations Management, Business or related field
  • Candidates must have the confidence and communication skills to inform and influence at all organizational levels, including the executive level.
  • Proficient in Microsoft suite, with advanced Excel skills and SAP and CRM experience. Power BI or other related experience preferred.
  • Advanced analytical skills to interpret and utilize data for decision making
  • Excellent verbal and written communication with experience influencing stakeholders
  • Semiconductor industry or global supplier experience
Preferred Qualifications

Eight (8) years of related experience in Program Management, Business Operations, Operations Planning or Sales Operations, preferably in the semiconductor industry

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Salary

CA San Francisco Bay Area Salary Range for this position: $89,000.00 -$205,000.00.

The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.

Our Perks and Benefits

At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

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