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Manager, Benefits

Norton Rose Fulbright
parental leave, paid time off, 401(k), profit sharing
United States, Texas, Austin
98 San Jacinto Boulevard (Show on map)
Jan 10, 2025

Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

The Manager, Benefits will act as a subject matter expert in health/welfare, assisting our Senior Manager, Benefits and team with US based benefits program administration including, but not limited to, medical, pharmacy, dental, vision, flex spending accounts, health savings accounts, life, disability, voluntary plans, retirement plans, employee wellbeing, emergency back-up care, leave of absence and worker's compensation. The Manager, Benefits will also provide support in compliance related reporting and other annual requirements. This position can be based in any of our US Offices and reports to the Senior Manager, Benefits.

Responsibilities include, but are not limited to:
  • Respond and provide guidance to employee's benefit inquires
  • Work closely with the Senior Manager, Benefits to administer the US retirement benefit plans; including 401k, profit sharing, and HSA, ensuring that the programs are current, competitive and in compliance with government regulations. In addition, will assist with administering the firm's frozen pension program
  • Oversee daily benefits processes providing additional support to the benefit coordinator and specialist as needed
  • Execute vendor and plan decisions under the guidance of the Senior Manager, Benefits
  • Act as a liaison between employees and insurance carriers or third party administrators to address and resolve complex employee inquiries about benefits/claims issues
  • Act as main point of contact for partners and retirees
  • Manage all enrollments, changes and terminations for processing in additional to annual open enrollments
  • Co-manage all aspects of annual renewals with the Senior Manager, Benefits
  • Design and distribute materials related to the open enrollment process
  • Provide billing reconciliation breakdowns and ensure invoices are current and accurate
  • Work closely with payroll to ensure accurate and timely benefits deductions
  • Track benefits usage, claims, and costs for internal reporting analysis
  • Support the Senior Manager, Benefits on strategic initiatives as needed
  • Educate employees on benefits offerings and changes and mentor or train team on benefit related processes and tasks
  • Ensure vendor services are executed according to contract terms outlined by the Senior Manager, Benefits
  • Partner with the Benefit Specialist to administer leave programs including: STD, LTD, FMLA, parental and personal
  • Conduct benefits orientation for all new hires including partners, non-partner lawyers and administrative staff
  • Administer COBRA with third party vendor and ensure the participation reports are accurate
  • Administer the firm's worker's compensation process
  • Partner with the Benefits Coordinator to manage the Flex Spending and Dependent Care enrollment progress
  • Assist with the preparation and distribution of Medicare Part D notices
  • Ensure benefits programs adhere to applicable laws and company policies as advised by Senior Manager, Benefits
  • Oversee maintenance of employee benefits files, beneficiary forms and the benefits database
  • Complete OSHA survey(s) required by law to be filed with state and federal regulations
  • Partner with the HRIS team to update and maintain benefit configurations within Workday
  • Oversee, mentor and train/develop Benefit Specialist and Benefit Coordinator under the guidance of the Senior Manager, Benefits
  • Assists with HR initiatives and special projects

Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications and experience:
  • Bachelor's degree preferred
  • 5+ years of management experience
  • 5+ years of experience managing self-insured health and welfare programs
  • Background working with complex benefit plans with a minimum of 7 years of benefits experience
  • Flexibility in adapting and responding to changing situations and responding to employee issues with a sense of urgency
  • Excellent oral and written communication skills, exercise good judgement and have strong attention to detail
  • Proficient in Microsoft Office and ability to adapt to new platforms and technology
  • Ability to work in a fast-paced environment, set priorities, work independently and complete multiple projects within established deadlines
  • Experience working with benefit administrative systems such a Workday and ADP
  • Understanding of ACA and other compliance related items which require quarterly or annual reporting

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity/Affirmative Action Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us.hr@nortonrosefulbright.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

E-Verifyis a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Equal Employment Opportunity | EEO is the Law - Supplement | Pay Transparency

Norton Rose Fulbright will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance.

Employees are entitled to compensation commensurate with skill and experience. The full time base annual salary for this position in the California market is expected to range between $106,000 and $130,000.This range represents the firm's good faith and reasonable estimate of the range of possible compensation at the time of posting for a position in California.Salaries in other markets will vary depending on market data. Bonus opportunities are non-guaranteed and are dependent upon individual and firm performance.

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