BIS PRODUCTION SUPPORT SUPERVISOR - BUSINESS SYSTEMS ANALYST 4
University of California Office of the President | |
$128,000 - $155,000 | |
remote work | |
United States, California, Oakland | |
1111 Franklin Street (Show on map) | |
Jan 10, 2025 | |
Apply for Job Job ID
75418Location
OaklandFull/Part Time
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For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP UC OFFICE OF THE PRESIDENT At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good. The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President DEPARTMENT OVERVIEW The Retirement Administration Service Center (RASC) Benefit Information Systems (BIS) division supports the RASC Operations and is the liaison on their behalf with the IT Services teams, as well as serving as the business systems analyst liaisons between other HR, University health & welfare plan, and payroll business owners and technical teams. BIS provides support, design, analysis and problem-solving services for the UC Retirement System and related Health & Welfare benefits. Key Responsibilities 30% Leads the Production Support tier structure and team with established processes and procedures, providing advanced support, training, and communications to the Retirement Administration Service Center (RASC) business users and other pension and benefits administrative users. Networks across functional stakeholders to proactively manage and track concerns and initiatives. Demonstrates strong client management skills to facilitate and lead business initiatives. 30% Supervises the development of methods and procedures on new assignments and provides leadership to Business Systems Analysts. Provides specialized expertise to troubleshoot, identify, and evaluate users' needs. Mentors team providing guidance, support, and leadership while managing performance, quality, and quantity of work. 20% Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on advanced knowledge of pension and benefits business practices, processes, systems and industry standards to meet end-user needs. Works at the highest technical level of various phases of systems analysis. Considers the business implications through continuous improvements and superior quality of service. 20% Performs highly complex analysis of business and user needs, documentation of requirements and translation into proper system and process requirement specifications. Initiates, designs or modifies highly complex systems and procedures where standardized policies or procedures may or may not exist. Creates highly technical specifications for systems with broad impact towards pension and benefits. Develops unit integration and acceptance testing plans and scenarios. May lead cross-functional teams to address complex business or systems issues. Experience
Preferred Qualifications
Skills and Abilities
Education Bachelor's degree in related area and / or equivalent experience / training Job Title Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging ADDITIONAL INFORMATION HOW TO APPLY Please be prepared to attach a cover letter and resume with your application. APPLICATION REVIEW DATE The first review date for this job is January 29, 2025. If needed, add: The position will be open until filled. CONDITIONS OF EMPLOYMENT Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
EEO STATEMENT The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination. The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu. |