Administrative Operations Coordinator

Ports America Shared Services, Inc.
United States, Texas, Houston
Jan 11, 2025
Description Essential Duties: Coordinates and hires ILA labor through the Automated Dispatch System (ADS) Maintains vessel schedule Answer multi phone calls/texts/emails with professionalism and promptness. Monitor and track worker's skills, abilities, seniority, certifications, etc. to best position each individual on vessel operations Work closely with vessel operations, union officials, and individual workers Generates vessel outturn reports and statistics Supports operations team with customer service and/or documentation needs Must be available to work late / early hours (including Holidays.) Performs miscellaneous job-related duties as assigned. Minimum Requirements (Education, Experience, Certifications): High School Diploma or Equivalent. 1+ year experience in the stevedoring industry and basic knowledge of vessel operations and ILA contractual agreements Knowledge, Skills & Abilities: Ability to gather data, compile information, and prepare reports Ability to gather and analyze statistical data and generate reports. Ability to communicate effectively, both oral and written. Ability to maintain calendars and schedule appointments. Ability to analyze and solve problems. Ability to make administrative/procedural decisions and judgments. Ability to create, compose and edit written materials. Ability to deal with customers issues effectively and professionally NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. Cooper/Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)