Engineering Service Representative

At Arete, we are on the forefront of utilizing innovative solutions, with great minds from all backgrounds, to help solve the nation's most complex security challenges. We strive for an inclusive, collaborative team environment that approaches differences as opportunities for innovation and excellence. As an employee-owned company, we foster an atmosphere that propels diverse career opportunities and professional growth.

Discover your future with us.

As an Engineering Service Representative at Arete, you will provide key mechanical design, drafting, assembly, and production expertise within an NPI environment. You will be responsible for assisting in development and build of highly complex electro-mechanical and opto-mechanical systems. These advanced technologies are primarily employed in maritime and aerial environments, where your expertise will contribute to our ongoing pursuit of excellence. This position is based out of our Santa Rosa, CA office and is classified as a full-time, exempt, non-supervisory position.

Primary responsibilities:

• Assemble, repair, rework and/or troubleshoot complex electromechanical assemblies
• Provide field support
• Maintenance of system file and tracking assembly documents
• Ensure all tasks are completed to customer's required delivery date
• Generate Non-Conformance Reports
• Develop assembly and testing documentation, procedures, and fixtures as necessary
• Assemble and test systems
• Assist in lab and field test experiments

We have an impressive range of benefits, programs, and perks that we offer:

Generous PTO and Leave Times

• Flextime Scheduling
• Bereavement
• Paid Time Off (PTO)
• Paid Parental Leave

Financial Benefits

• 401K Retirement Plan Contribution
• Employee Stock Ownership Plan
• Continuing Education Funds

Health, Medical, and Wellness Benefits

• Medical Insurance
• Dental & Vision Insurance
• Life Insurance and Long-Term Disability (LTD)
• Vision Reimbursement

Qualities We Look For

• Creativity
• Integrity
• Passion
• Responsiveness
• Collaboration

Experiences and Background We Look For:

• Strong Electronics and Mechanical background including assembly, tuning and troubleshootingElectronic/Mechanical devices
• Familiarity with reading and understanding technical drawings and schematics
• Thorough understanding of techniques in the use of hand tools, soldering, crimping and measurement equipment
• Excellent manual dexterity
• Strong interpersonal and communication skills, and the ability to work within a team environment
• Navigate through ERP system
• Strong customer service acumen

Nice to have:

• Previous experience working in ISO9000, MIL-STD, AS 9100 environment
• Adaptable and able to support various roles in different system development projects
• Possesses intellectual curiosity and a strong desire for continuous learning
• A skilled and innovative problem solver
• Capable of working both independently and as part of a multidisciplinary team
• Exhibits a strong work ethic
• Detail-oriented in approach

The salary range for this role is $90,000 to $110,000; however, Arete considers several factors when extending an offer of employment, including but not limited to: the position and associated responsibilities, a candidate's work experience, education/training, and key skills.

Other Requirements

U.S. citizenship is required to meet position eligibility.

Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Successful passage of a criminal background screen is required to meet position eligibility. Arete will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Successful passage of a Department of Transportation (DOT) drug test is required to meet position eligibility.

Other Considerations

Arete is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our website because of your disability. To request an accommodation, please contact Arete Human Resources at 818-885-2200 for assistance.