Clinical Risk Management Specialist

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Ability to prioritize, work independently and exhibit excellent judgment and problem-solving skills. Maintain a positive attitude and professional demeanor under pressure, and develop positive and productive rapport with business and clinical leaders. Job responsibilities include some or all of the responsibilities set forth below. Manages reported safety events, analysis of data and sharing of knowledge gained. Serves as the primary delivery network liaison as assigned for communication of event reporting and data analysis. Analyzes data, prepares reports, facilitate groups and provide consultative services related to all areas of event data management and medical peer review. May also lead ongoing investigations into high severity events with a focus on loss control-namely liability and defensibility concerns, claims trends, risk mitigation and claims lessons learned. May require off-shift on-call responsibilities.

EEO/AA/Disability/Veteran

• 1. Monitor the Event Report System
• 2. Primary resource and liaison for the department to ensure the event reporting applications function as intended.
• 3. Facilitates system user education and training content. Responsible oversight of risk educational content.
• 4. Responsible for the triage of hospital reported events. Supports compliance with mandated reporting requirements.
• 5. Support Risk Manager and Operations in the monitoring, tracking and resolution of reported events.
• 6. Responsible for follow-up of open events status to ensure action and/or closure in a timely manner.
• 7. Responsible for the notification and completion of event follow-up requirements with the Risk Manager and responsible department leaders.
• 8. Responsible for development and dissemination of organizational aggregate event reporting to administration and management.
• 9. Responsible for development, creation and maintenance of standardized and adhoc reporting to all levels of management.
• 10. Compiles database and analyzes data for the identification of possible trends.
• 11. Monitor and track corrective actions resulting from experienced events.
• 12. Primary resource and liaison to other YNHHS facilities.
• 13. Disseminate proactive risk management data to identifying further review needs or actions for improvement and participates in hospital-wide continuous quality improvement process.
• 14. Provides consultation and leadership to members of the clinical staff for the implementation of programs intended to improve practice and the quality of care and the resolution of identified issues.
• 15. Acts a leader and change agent promoting high reliability principles for safety event management.
• 16. Other duties as assigned.

EDUCATION

Bachelor's Degree; Bachelor's degree in health-related field preferred. Registered Nurse preferred.

EXPERIENCE

3-5 years experience in the healthcare industry required. Clinical experience preferred.

SPECIAL SKILLS

Organizational skills. Anticipate, improvise, and adapt for optimal resolutions. Consistently manage workloads effectively, use resources efficiently, and orchestrate multiple activities at once to accomplish a goal. Ensure that all follow up responsibilities are completed timely and with minimal supervision. Communication skills. Ability to write clearly and succinctly and communicate effectively with senior executives to express thoughts and ideas clearly. Presents articulately when speaking with an individual or before a group assuring that others fully comprehend the intended message. Judgment. Exercise judgment and tact in all dealings with employees, patients and families, in analyzing processes and raising matters as appropriate to supervising attorney. Interact comfortably with senior executives. Leadership. Inspire and empower team to commit to a change or challenge; has passion for the work, healthcare and people. Process Oriented. Good at figuring out the processes necessary to get things done, knows how to organize people and activities, understands how to separate and combine tasks into efficient work flow, understands business needs and trends and can see opportunities for synergy and integration. Attention to Detail. Double-checks the accuracy of information and work product to provide accurate and consistent work. Provides information on a timely basis and in a usable form to others who need to act on it. Completes work according to procedures and standards. Problem solving skills. Builds a logical approach to address problems or opportunities, calling on other references and resources. Presents problem analysis and recommended solution to others rather than just identifying or describing the problem itself. Client Focus. Establish and maintain effective relationships with clients and gain their trust and respect. Computer skills. Microsoft Office ,LRSD document management systems.

PHYSICAL DEMAND

Office setting.