Product Owner

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

Stakeholder Communication & Collaboration - 50%

• Serves as the liaison between business units and the technology team
• Successfully drives the elaboration and construction phases of the product lifecycle in an Agile environment
• Owns backlog and prioritizes stories for sprints to support projects and product road maps
• Scopes, plans, and drives working sessions and weekly checkpoints with advisory support staff, and downstream teams
• Provides input and clarifications to downstream teams (UI designers, solution architecture, development, testing)
• Builds and maintains effective working relationships across departments
• Identifies opportunities to enhance or improve processes or products

Project Documentation & Visualization - 30%

• Delivers technology solutions to support the digitization of internal business processes and external customer facing digital solutions
• Produces work flows, completes data mapping, and performs business process design
• Conducts gap analysis of current to target state business architecture (in case of existing solutions) and defines roadmap and plans to achieve target state
• Creates product specification documentation to support training, production support, and knowledge transfer

User Acceptance Testing (UAT) & Approval - 20%

• Conducts UAT and leads sprint demos to ensure that the final product meets the "definition of done"
• Works with the Architect(s) and Tech Lead(s) to identify non-functional requirements such as infrastructure needs
• Triages and prioritizes production defects

SECONDARY FUNCTIONS (IF APPLICABLE)

• Supports the development of training content
• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• May communicate with external vendors and service providers

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Bachelor's degree required, preferably in business, computer sciences, or MIS
• 1+ years of experience immersed in the full product lifecycle in an Agile environment
• Agile related certification desired, preferably SAFe
• Previous Agile software development experience

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Intermediate Microsoft Excel, Visio, and PowerPoint skills
• Intermediate JIRA skills
• Working knowledge of Salesforce or relative CRM
• Working knowledge of document management systems
• Working knowledge of Microsoft Word, Outlook, and Teams
• Strong project management, planning, and organizational skills
• Ability to lead workshops with medium-large groups of diverse participants in-person and virtually
• Strong analytical, critical thinking, and creative complex-problem-solving skills
• Strong customer service mindset
• Strong attention to detail
• Ability to build relationships at all levels
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Strong communication skills - both oral and written
• Ability to effectively manage multiple competing priorities in a fast-paced environment
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Manage complexities
• Collaborates
• Decision Quality
• Interpersonal Savvy
• Balances Stakeholders
• Communicates Effectively
• Plans & Aligns
• Manages Ambiguity
• Optimizes Work Processes
• Drives Results
• Nimble Learning
• Instills trust

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements
• May be able to sit or stand
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to work early mornings, nights, and/or weekends as needed
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization

What is in it for you

Company-paid benets (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benet options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

EEO Statement

Locum Tenens is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.