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Vice President of Quality - Cooper Lighting Solutions

Signify North America Corporation
life insurance, vision insurance, flexible benefit account, paid time off, tuition reimbursement, 401(k), retirement plan
United States, Georgia, Peachtree City
Jan 15, 2025
Job TitleVice President of Quality - Cooper Lighting Solutions Job Description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

This is an exciting job opportunity for you to light the way as Vice President of Quality in Peachtree City GA with Signify.

Cooper Lighting Solutions is a business unit of Signify, the world leader in lighting.

We are seeking a motivated Vice President of Quality to join our Cooper Lighting Solutions Team.

In this role you'll be responsible for overseeing and ensuring the quality of products/systems and customer satisfaction

throughout the entire organization. This role includes managing field quality through customer feedback and audits, integrating

advanced quality planning into new product development and manufacturing, ensuring compliance with regulatory standards through

internal audits and certifications and overseeing software quality assurance using industry best practices. Additionally, collaborates

with cross-functional teams, provides thought leadership to promote a culture of quality, and leads continuous improvement initiatives

to enhance overall quality performance in alignment with the organization's strategic goals.

Key Responsibilities:

  • Establishes an effective Management & Reporting Review structure to assure quality & business excellence performance is on target, including defining corrective actions when required.

  • Defines and implements the quality processes and tools required to drive product quality, customer satisfaction & continuous improvement within his/her scope.

  • Defines programs to improve the product/system quality performance to meet the strategic goals.

  • Works closely with other departments (e.g., R&D, Manufacturing, Supply Chain, Sales) to ensure quality is integrated throughout the organization.

  • Manages product/system field activities when required using recall policies and procedures for the company.

KPI's

  • CoNQ (cost of non-quality)

  • Cnps (customer net promotor score)

  • Field Return Rate

  • Throughput Times escalated complaint handling

  • # field incidents

  • Advanced Quality KPIs

  • Industrial Quality KPIs

  • SQ KPIs

More about you

  • Bachelor's degree in technology sciences, engineering or a related discipline

  • Strong track record as Quality leader in managing and executing a quality plan on products, systems and services in an IoT, connectivity, software and/or mechatronics environment - preferably gained in the automotive, consumer electronics or building automation industry.

  • Longstanding experiences in executing at a senior level a quality strategy across a global company from Innovation, R&D, Suppliers, Operations, Installations and Field Monitoring & Service

  • Experience in new product development & complaint handling processes with cross-functional teams.

  • Longstanding experience working with business stakeholders within a cross-functional matrix environment with the ability to collaborate across the different levels of the organization with high impact and engagement.

  • Proven direct people management experience.

  • Strong analytical skills to synthesize multiple factors and recommend business direction and actions.

  • Change Management skills: Proven ability to tailor previous learnings for a different company, culture, speed and maturity level to role model our culture, behaviors and competencies.

*Must be legally authorized to work in the United States without current or future company sponsorship needs.

Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.

Everything we'll do for you

You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Salary: $205,100 - $300,850 based on experience level

Bonus: target bonus opportunity 30%

Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account See #SignifyLife through the eyes of our employees!

Come join us, and together we can light the way.

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