Business Analyst -1091

Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need...

COCC is looking for a dynamic and collaborative self-starter to join our Core Banking Support team as a Business Analyst! In this exciting role, you'll take charge as the product owner for tactical development requests, acting as the key liaison between various business units and development teams. You'll also tackle client escalations, create essential documentation for clients and internal teams, and spearhead process improvements. If you're ready to bring energy and innovation to our team, we want to hear from you!

What's in it for you...

COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award-winning employer, including:

• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

What you'll do...

• Product ownership for tactical development requests; prioritization of product backlog with cross-functional collaboration, assessment and development of acceptance criteria, identification of potential risks, create feature documentation and communications.
• Coordinate beta testing
• Support product upgrades
• Resolve client escalations
• Identify and implement process improvements
• Remain up to date with industry trends and compliance
• Document internal processes and procedures

What you'll bring...

• Bachelor's degree in Business, Management Information Systems (MIS), Computer Science prefered but will consider appropriate work experience and/or certifications
• Minimum of five years in banking or financial services, preferably in an implementation, technical, or analyst capacity
• Ability to effectively communicate, both written and verbal communication
• Ability to work independently and in a team environment
• Strong attention to detail and ability to learn new technology
• Strong follow-up skills with the ability to multi-task in a fast paced work environment
• Experience with Agile project management framework is a plus

Salary range for this role is $70,000-$113,000/annually

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we'll be happy to get back to you.