Remote New

Senior Business Process Analyst LSSBB/LSSMB

VSP Global
United States
Jan 15, 2025
The Senior Business Process Analyst analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable, and quantifiable business process improvements to meet business growth, quality and scalability goals. Engages with other departments to better understand business requirements and collaborate on solutions. Research best business practices within and outside the department to establish benchmark data. Assess current processes and identify defects, root causes, gaps and areas of improvement; balance technical expertise with a general understanding of business objectives to recommend innovative changes to develop and enhance processes and best practices to ensure maximum efficiency and appropriate utilization of resources Research best business practices within and outside the organization to establish benchmark data to support strategic direction of the enterprise. Interpret customer needs, translate concepts into recommendations, and quantify results and trends Research, analyze, and report fluctuations in financial and business results to identify trends and research variances. Make recommendations to improve company performance, KPIs, cost control, and resolve issues Prepare detailed and accurate written reports with sound, actionable business insight for presentation to leadership Develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition Apply advanced quantitative, qualitative, and analytical skills, as well as an ability to understand the big picture, and the varied needs of different stakeholders to identify impacts and benefits Ability to decipher ambiguous requests, while able to synthesize information into recommendations across a variety of audiences Participate in discussions with technical experts on system functionality and impacts to identify technical solutions to meet business objectives. Identify training and development materials, communications of changes, manuals, etc Create implementation plan and provides post implementation support, such as, problem resolution, adjustments to new procedures, and change management Job Specifications Typically has the following skills or abilities: Bachelor's Degree in Business Administration or related field or equivalent experience 6+ years of process improvement or process reengineering experience Six Sigma Black or Master Black Belt certification required. Experience in data gathering, research and analytics, problem identification, and presenting solution recommendations. Experience with financial and risk analysis, making recommendations and preparing business cases including cost benefit analysis. In-depth knowledge of project planning techniques and methodologies of in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function Experience with business process analytics using Excel, flowcharting, activity diagrams and workflow models. Advanced ability to use process improvement methodologies including Six Sigma, Lean, and other tools and techniques, including statistics and data analysis as well as change leadership methodologies. Ability to document, propose, negotiate and present approaches and solutions. Strong analytical skills with a strong working knowledge of the business to effectively translate business needs to process, IT or other solutions. Ability to visualize and create plans for future business outcomes and changes. Demonstrated experience using tracking, reporting and process mapping tools. Strong conflict management skills, effective influence, change management, and coaching skills. Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization. Must be able to travel up to 10% of the time, both domestic and international. Preferred Skills Experience in Statistical Process Control (SPC) Experience in Cost Benefit Analysis (CBA) Experience in Root Cause Analysis (RCA) Experience in Minitab/SigmaXL Experience in Six Sigma DMAIC and Lean FOCUS methodology Experience in critical thinking #LI-VISIONCARE Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, pleaseclick here. Salary Ranges: $84,000.00 - $141,750.00 VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.