Director, Social Services - Grand Island

TABITHA'S PURPOSE: We empower people to live joyfully, age gratefully.

POSITION SUMMARY:

The Social Services Director at Tabitha at Williamsburg is responsible for providing oversight of the Social Services program and Life Enrichment of the Tabitha at Williamsburg living communities. This TEAMember is responsible for coordination and delivery of Social Services necessary to assure the best possible outcomes for Seniors/residents/clients (hereinafter, "Seniors/clients") of Tabitha at Williamsburg. This position facilitates positive working relationships and effective and appropriate coordination of Senior/client information throughout Tabitha services, community agencies, hospital staff, physicians and the community-at-large. This TEAMember is responsible for leading the ongoing program of Life Enrichment activities which encourages Seniors/clients to exercise their abilities through physical, intellectual, social, spiritual and emotional challenges. This position is responsible for overseeing the Life Enrichment activities program which promote increased self-expression, personal responsibility and choice, provides stimulation or solace to Seniors/clients who cannot generally participate in ongoing scheduled events.

The Social Services Director embraces all components of the job, fostering an environment that allows Tabitha to provide optimum care to Tabitha's Seniors/clients. This TEAMember strives to uphold Tabitha's LIVE2Care Culture and actively embraces Tabitha's Core Values. As a result, the TEAMember supports Tabitha goals related to dignity, respect, independence, competence, autonomy, personal comfort, safety and security of Seniors/clients. In addition, the TEAMember contributes to the success of Tabitha through ongoing collaboration with TEAMembers, management, volunteers and others in the organization.

ESSENTIAL FUNCTIONS:

Directs, organizes and supervises the Social Services program at the Tabitha at Williamsburg living communities.
• Coordinates the admission, transfer, and discharge planning for Seniors/clients of Tabitha at Williamsburg living communities.
• Recommends program development based on Senior/client needs and continuous improvements.
• Develops, implements, and coordinates policies and procedures.
• Develops, implements and monitors performance improvement programs.
• Develops, monitors, and is accountable for the Social Service and Life Enrichment budget of the Tabitha at Williamsburg living communities.
• Assists financial services of Tabitha at Williamsburg living communities, private insurers, and other supplemental funding programs such as a Medicaid to assure Seniors/clients benefits are provided in accordance with Federal and State regulations, standards of practice and facility policy.
• Creates and maintains all records necessary to assure the needs of Seniors/clients and the organization are thoroughly documented and accurately represented.
• Promotes the services and contributions of Tabitha through personal contact and public forums.
• Initiates one-to-one contact with Seniors/client to develop relationships, and assess mental, physical and emotional status.
• Oversee the development and implementation of group and individual activities which encourage Seniors/clients to exercise their abilities through physical, intellectual, social, spiritual and emotional challenges.
• Completes documentation including care plans, progress notes, forms and reports as required by federal/state regulations and departmental policy.
• Develops and maintains a positive customer service with Seniors/clients, family members, TEAMembers and others.
• Organizes and prioritizes work to complete responsibilities according to plan and within established time frames.
• Participates in organizational and developmental goals and performance improvement activities.
• Maintains a positive outlook toward employer, work responsibilities, and customers.
• Maintains knowledge of and adheres to established organizational and departmental policies and procedures.
• Acts as a representative of Tabitha at all times, demonstrating professionalism in dress and appearance, courtesy, poise, attitude, interactions.
• Assures reports of broken and malfunctioning equipment are made in a timely manner.
• Follows disaster plans and uses strength and agility during participation in preparedness drills and actual emergencies. Maintains a safe work environment.
• Completes required training and in-services promptly. Demonstrates understanding of the course content and implements training in daily activities.
• Makes good decisions that contribute to the well-being of elders/clients and the success of the department.
• Performs work duties within the assigned work environment related to the position, as assigned by Tabitha, regardless of TEAMember preference.
• Participates in meetings and in-services on both department and company levels.
• Maintains courteous relationship with supervisors, co-workers, Seniors/clients, family members, loved ones, TEAMembers of other departments and volunteers, providing support and assistance to co-workers to assure quality Senior/client care. Volunteers to assist others and seeks opportunities to serve Seniors/clients/loved ones/coworkers/Tabitha.
• Maintains a good record of attendance and punctuality as defined by Tabitha's policy pertaining to attendance and punctuality. Records all time worked accurately and consistently using the timekeeping method provided by Tabitha.
• Complies with Tabitha policies and procedures as published by Tabitha and which may be modified at Tabitha's discretion. Contributes to quality assurance and performance improvement activities by identifying instances of non-compliance and taking appropriate action, including reporting violations of Tabitha policy or regulations as appropriate.
• Acts with integrity and in the best interest of Tabitha. Business relationships are conducted in the best interest of Tabitha, free of gifts, cash inducements, gratuities, favors, or other perceived improper inducements.

Tabitha's
Core Values
As a member of the Tabitha team, I will...

CARE

...extend unwavering Christian compassion

CONNECT

...build relationships rooted in love, because love matters

CUSTOMER CENTRIC

...identify, clarify and anticipate needs to exceed expectations

COLLABORATE

...create an atmosphere of teamwork

CULTIVATE

...nurture an environment of innovation and growth

COURAGE

...demonstrate confidence, boldness and determination

COMMIT

...devote our time, talent and treasures

CELEBRATE

...recognize and encourage all accomplishments big and small

COMMUNICATION: Must be able to speak, read, write, and understand the English language as well as terminology and jargon specific to the job. Sufficient fluency to be able to understand and follow written and verbal instructions, provide instructions to others, read and understand policies, procedures or other similar documentation, interact successfully with Seniors/clients/caregivers, hold a conversation, conduct or participate in meetings, compose professional e-mails or other written communication, prepare legible, accurate and thorough documentation as required by the job and effectively interact with coworkers, customers, vendors, volunteers, managers and family members. Ability to recognize and interpret non-verbal cues. Ability to respond calmly and clearly to emergencies and emotional situations.

WORKSITE CONDITIONS: Works indoors in a facility maintained by Tabitha that will typically be in good repair, clean, well ventilated and well lit. Work is performed in a standard office setting and in Tabitha Living Communities. Works in hospital and other care facility environments. Frequently seated at a desk, working at a computer for extended periods. Works under daily and hourly deadlines, requiring uninterrupted periods of intense activity. Adapts to changing work load and work environment. Frequent exposure to interruptions and changes in priorities. Works beyond normal scheduled hours and on weekends and holidays when assigned. Is subject to extended hours or callback during emergency conditions or based upon needs of the organization.

PHYSICAL REQUIREMENTS: Ability to gain access to the work area and then safely perform the duties of the job while utilizing standard and specialized equipment, including but not limited to the equipment described below. Ability to move about the work area. Frequent periods of intense activity occasional need for physical strength or physical exertion. Must have the ability to spot errors or to sense when data output contains an error. Vision and hearing within normal limits (with or without correction) Must have unrestricted lift/push/pull ability and pass a 25 - pound physical exam demonstrating strength and agility prior to employment and from time to time thereafter at Tabitha's discretion.

EQUIPMENT USAGE: Standard and specialized equipment including laptop, PC, tablet, photocopier, scanner, fax machine, and telephone.

AGE REQUIREMENT: At least age 18.

EDUCATION: Bachelor's Degree in Social or Behavioral Sciences perferred.

EXPERIENCE: Training and experience in the fields of Senior Health Care Services, Medicare, and Medicaid required. Experience in skilled nursing and long-term care preferred. Experience and/or training in computerized clinical information systems, preferred. Experience leading life enrichment activities, preferred.

CREDENTIALS: Must be certified by the State of Nebraska as a social worker. Valid Nebraska Driver's license (unless otherwise allowed by law) and a good driving record required. Must possess auto insurance at or above Nebraska statutory requirements. Must meet Tabitha's vaccination requirements.

STATEMENT OF EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION

Tabitha Health Care Services is an equal employment opportunity employer and does not discriminate in employment on the basis of race, religion, color, national origin, citizenship, creed, gender, sexual orientation, age, veteran status, mental or physical disability, genetic information, or any other characteristic protected by federal, state, or local law. This policy applies to all employment practices and decisions including recruitment, selection, hiring, training, transfer, promotion, compensation, benefits, and the termination of employment.

Furthermore, Tabitha Health Care Services will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship, safety, and/or health risk. Please contact Tabitha Health Care Services Human Resources Department to request an accommodation.

As a government contractor, the organization has adopted written Affirmative Action Plans for women and minorities, protected veterans and individuals with disabilities. These plans will be revised on an annual basis. Tabitha Health Care Services is committed to making a good-faith effort toward achieving the objectives of the Plans. Any employee who would like to review the Plans may do so by scheduling an appointment with the Human Resources Department during normal business hours.

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