Infrastructure Analyst IV

Are you an Infrastructure Analyst IV looking to join one of the top companies in the banking industry?

Are you looking to further your career and grow?

Do you have experience with project management?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work remotely with our client in NY. Interested?

Here's what you'd do:

• Completes activities related to larger and more complex installations, configuration, operation, and maintenance of systems hardware, software, and related infrastructure.
• Ensures system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and partners.
• Provides training to less experienced staff.
• Respond to and resolve to help desk escalations of a complex nature.
• Create trending information on system issues and work with partner teams to clarify variables to support efforts to address identified issues from the analysis.
• Create and document procedures for work orders and request-based tasks.
• Respond to and resolve identified technical incidents requiring expert problem-solving based on knowledge of the system and adjoining systems.
• Use advanced diagnostic tools to troubleshoot issues.
• Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes, and maintaining operational and configuration standards.
• Research options when anomalies occur and choose the best course of action.
• Schedule maintenance changes to reduce operational risk.
• Participate in project work in cross-functional teams.
• Lead a technical team and provide input to design efforts.
• Complete evening responsibilities as scheduled.
• Initiate, create, and document procedures for maintenance tasks and other needs to serve as a reference source.
• Use tools to help automate processes and make systems more efficient, manageable, available, and secure.
• Provide advice, recommend actions involving rather complex issues, and resolve problems within established practices.
• Participate in and support capacity planning and developing long-term strategic goals for systems
• and software in conjunction with the Engineering and Architecture departments.
• Understand and adhere to the Company's]s risk and regulatory standards, policies, and controls by the Company's Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the client brand.
• Maintain client internal control standards, including timely implementation of internal and external audit points and any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Here's what you'll get:

Pay: $68.19/hr.

Hours: 40hrs/week

Length: Temp (12 Months).

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED.
• Minimum 8 years of experience reading and digesting technical information.
• Minimum 8 years of experience with interpreting and discussing terminology.
• Minimum 8 years of experience with project management.
• Minimum 8 years of experience with ServiceNow / IT Asset Management.

• Bachelor's Degree in Technology.
• Concepts not familiar to many people with others.
• Certifications or special training in technologies.
• Experience leading technical teams toward a common goal or project within a larger project
• Detail-oriented.
• Good written and verbal communication skills.
• Good customer focus, including ability to manage customer needs and multiple work priorities.
• Ability to perform technical research, create reports, and model associated data.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.