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Sr. ServiceNow Developer (5614)

MetroStar Systems, LLC
United States
Jan 17, 2025

As Sr. ServiceNow Developer, you'll help design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. You will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used. The ideal candidate will have experience supporting federal clients. Specifically, we are looking for highly motivated and mission-oriented team members to support our customer at the US Department of State.

We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you'll do:




  • Serve as a ServiceNow developer on a State Department Contract focused on cloud work.




What you'll need to succeed:



  • Have an ACTIVE Secret security clearance
  • Preferred 5+ years of ServiceNow Development experience, including experience with the Service Catalog module and creating custom applications
  • Preferred 5+ years of ServiceNow Consulting
  • Preferred 3+ years of Service Portal Development experience
  • Work independently and as a technical team member
  • Work in multiple instances and domains, supporting internal and external customers
  • Utilize an Agile/Scrum methodology to manage development work
  • Advise functional and admin teams on design, development and overall ServiceNow best practices
  • Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements.
  • Solution and develop requested enhancements to existing ServiceNow applications
  • Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
  • Facilitate and support the rollout of new applications and enhancements in ServiceNow
  • Analyze system performance issues and determine performance enhancements


Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don't meet every single requirement?

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you're excited about this role, but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to go ahead and apply. We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! - The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company's Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

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