New

Meter Modernization Resource Management Work Planner

NW Natural
parental leave, paid holidays, sick time, tuition reimbursement, 401(k)
United States, Oregon, Portland
Jan 18, 2025
Meter Modernization Resource Management Work Planner Non-Union Position Meter Modernization; Portland,Oregon (US-OR) Limited - Term FT Posting # 5148 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve.Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, We're also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility. NOTE: This is a limited duration position up to 2 years in length. The Role: NWN is currently engaged in a meter update project called Meter Modernization. This effort is focused on the replacement of metering assets throughout NWN's territory. The Project Work Planner's purpose is to support work order generation, allocation and forecasting to ensure the work is safely and efficiently completed. Day to Day: Develops work schedules outlining when the work will be performed for each work group and/or geographic region and including decisions on whether to perform with company personnel or contractors. Assigns exception-based work orders to internal field crews or other appropriate teams and monitors it for timely completion or for additional time/resources needed. Provides oversight to Access Schedulers to ensure customer appointments are scheduled in a timely manner and on track to meet deployment plan. Assesses engineering reports and generates needed orders into our work order management system Collaborates with internal and project teams to ensure project stays on targeted deployment schedules. Performs data analysis and auditing of pending and completed work. Uses appropriate business systems necessary to manage staffing and resources and ensure work is managed in a timely manner. Administers and promotes the philosophies and directives of the Collective Bargaining Agreement. Supports Company's commitment to a culture of safe work practices. Applies knowledge of how the business works, current policies, procedures, practices, and applies the strategies the business uses to manage staffing, workload, and projects to adhere to corporate priorities. Adheres to organizational, local, state, and federal guidelines. Other duties as assigned. Come on your first day with: Ideal candidate possesses 1 to 2 years of a combination of experience in resource management, planning, and deployment, logistics management, project management, data analytics, or experience in NWN field or field related positions. 3+ years of experience required for Level 2. Bachelor's degree, applicable certification or equivalent education preferred. Ability to establish and maintain effective relationships with internal and external stakeholders and gain trust and respect. Excellent customer service both internally and externally, and ability to communicate effectively, both verbally and in written form. Adept problem-solving skills, including the ability to think analytically and logically, understand and apply business processes, and make decisions based on relevant information and an understanding of impact; proven attention to detail. Must be able to analyze and act on multiple emergent demands occurring simultaneously in a dynamic and ever-changing environment. Demonstrated ability to communicate and collaborate with various stakeholders to ensure cooperation and alignment. Ability to work in a team environment, collaborating with others to ensure targets and goals are met. Ability to conduct basic analysis through research and gathering of data for management review. Ability to coordinate field resources integration across departments based on work priorities and skill sets. Proficient in work management and MS Office or similar technology, including spreadsheet, word processing, and project management. Personal availability to respond immediately to emergency situations and staffing requirements. What we offer: Health & Wellness - Rich health insurance benefits with competitive employer contribution Free access to an online wellness resources platform Work Life Balance - Up to 23 Vacation Days 80 Hours of Sick Time 10 paid holidays and 3 floating holidays Flexible work arrangements 3 weeks paid parental leave Green Team / Diversity, Equity & Inclusion Council / Safety Team / Women's Network and many other Employee Resource Groups 1500 sq foot exercise facility and secure bike room Financial - Meaningful annual incentive bonus opportunity in addition to base salary Competitive 401K company contribution and match 15% discount on NW Natural stock through Employee Stock Purchase Program Up to $5250 a year in tuition reimbursement Wellness incentive program Discounts - 20% off natural gas service Up to 30% discount at NW Natural Appliance Center TriMet Pass for all HQ employees Generous discounts with Verizon & AT&T Wireless Base salary range: $72,950.00-$100,050.00(Level 1) or $79,500.00 - $109,100.00 (Level 2) per year, depending on qualifications Annual Target Incentive: Level 1,7.5% target Level 2, 9.5% target Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% - 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout. Application Process:To be considered for this position, submit a complete electronic application including cover letter and resume via our website. https://www.nwnatural.com/about-us/the-company/careers Deadline:1/20/25 Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. All applications must be submitted through NW Natural's Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application. NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at employment@nwnatural.com or (971) 979-6341. NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.