Supervisor (Part Time)

The Role

The Supervisor is an adaptable and essential part of the RISE leadership team who prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising retail operations, communicating priorities to team members, and optimizing the customer journey. As a Supervisor you will gain subject matter expertise as you rotate through critical retail functions supporting operations, experience, and people. This role puts you on a fast-track to growth and is a developmental step to Assistant General Manager.

Responsibilities

Operations

• * Support management in overseeing the execution of all retail operations to ensure compliance with security, inventory, and local and state regulations.
• * Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.
• * Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.
• * Actively participate in leading team members to effectively execute programs, initiatives, and regionalized instore promotions.
• * Demonstrate proper cash handling including accurately processing payments, discount application and cash maintenance, and oversee team member execution.

Experience

• * Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.
• * Participate in "Leader On Duty" shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.
• * Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across the in-store experience.
• * Lead by example and motivate team members to deliver Loyalty goals.
• * Complete and appropriately delegate assigned tasks during scheduled shift. Ensure adequate sales floor coverage and zoning during shifts.

People

• * In partnership with the General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.
• * Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.
• * Maintain and coordinate scheduling team members shifts, meal breaks and rest periods.
• * Perform other duties as needed.

Qualifications

• * At least three years of customer service or retail experience, with at least one year in a supervisory role.
• * Inventory control experience preferred
• * Meet the scheduling and availability requirements; This role primarily works evenings and weekends
• * Must have reliable, responsible and dependable attendance.
• * Must be 18 years or older.
• * Must pass any and all required background checks.
• * Must possess valid driver's license or state ID.
• * Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb

Skills

• * Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills.
• * Meet timelines consistently and be able to effectively work under pressure.
• * Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations.
• * High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
• * Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
• * Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness.
• * Adapts and thrives in a demanding, fast-paced environment
• * Possesses a high level of critical thinking
• * Operates with a high level of professionalism and integrity, including dealing with confidential information
• * Ability to resolve conflict, handle employee and customer complaints, and settle disputes

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)

• * Move about the retail location in order to fulfill work assignments and assist employees and customers in various locations
• * Remain in a stationary position, including prolonged periods of standing, to meet the needs of the business
• * Converse and communicate with individuals and groups of people directly
• * Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
• * Prepare customer orders by moving and placing products
• * Inspect and receive detailed information
• * Move inventory and materials weighing up to 30 pounds independently
• * Position self to move inventory and materials in storage areas

Working Conditions

• * Customer-facing environment
• * Ability to work outdoors in varying and sometimes adverse weather conditions