Lead Housing Navigator

Job Title: Lead Housing Navigator

FLSA Status: Full Time - exempt
Reports to: Program Manager

Schedule: FT, varies
Supervises: Housing Navigators

Start Date: TBD

Rate of Pay: $28/hour

Close Date: 2/9/2025

Benefits: Standard; Full-Time, Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

Support individuals experiencing homelessness by helping them become permanently housed. Core activities will include providing ongoing housing navigation services for participating guests which includes assessment, identifying and addressing barriers, referrals to appropriate Salvation Army and community resources, and database recording of all activities. The lead housing navigator will liaise with landlords, and permanent supportive housing agencies in the Denver Metro community on behalf of participating guests.

Duties and Responsibilities

The Lead Housing Navigator's core activities through DMSS will include:

1. Oversee the provision of housing navigation services
2. Assess and develop a best practice re-integration program and housing plan for clients
3. Network with and connect appropriate community resources/services
4. Oversee Housing Navigators
5. Develop navigation services that effectively transitions men to greater self-sufficiency.
6. Supervise housing navigators within the program
7. Manage a limited caseload of the most complex cases
8. Work with Program manager to develop coordination with housing navigators and case management
9. Keep up-to-date documentation and records of all men participating in housing programing in appropriate databases.
10. Produce timely data reports, including outcome measures and quarterly reports for city contracts.
11. Monitor and track financials related to housing services.
12. Complete the following training: The Salvation Army Driver Training, The Salvation Army's Protecting the Mission Training, The Salvation Army Pathway of Hope Training, HIPPA Compliance Training, Clarity and WellSky databases.
13. Network with Community Resources and Partners
14. Initiate networking relationships with appropriate community and service agencies.
15. Encourage coordinated access/connection for residents with necessary community services
16. Participate in community meetings and collaborations as assigned by the Program Manager
17. Promote community and for-profit involvement with support
18. Referrals as needed.
19. Special Projects
20. Offer leadership to special projects assigned by the Program Manager.

Education, Experience, Skills, and Qualifications

Master's degree in social work (MSW), preferred. Bachelor's degree required. Two years' work experience with homeless populations in crisis. Experience with providing case management/housing navigation required.

Must have some experience working with poor and culturally diverse populations. The individual must have/obtain current certification in first aid and CPR skills or obtain them within six months of hire. The individual should have crisis intervention and non-violent mediation skills.

Must be minimally 21 years of age and possessing a valid in-state Driver's License

Additional Knowledge, Skills, and Abilities Required:

Excellent communication skills both written and verbal, ability to make public presentations, ability to manage databases, administer complex systems, and follow program policies. Ability to oversee program budget. Ability to discern appropriate approaches and solutions in highly complex cases.

Software-related skills:

Microsoft Word and Excel, and email required. Working knowledge of integrated database applications and ability to use new software programs with basic training.

Physical Requirements

• Ability to maneuver.
• Ability to remain in a stationary position
• Ability to squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift to 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
• A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.