Claims Coordinator - Insurance

Valley National Bank
$41,800.00-$69,400.00
United States, New Jersey, Paramus
80 East Ridgewood Avenue (Show on map)
Jan 20, 2025
The Claims Coordinator VIS is responsible for first reporting of claims to carriers across all lines of property and casualty business for our Business Insurance clients and provide claims advocacy for clients as needed. Responsibilities include but are not limited to: Take report of claims from Business Insurance clients and report to the appropriate carriers based on circumstances of the loss. Responsible for claim file set up in accordance with prescribed procedures. This includes detailed documentation in Applied EPIC management system. Respond to client, servicer, producer and insurer inquiries involving claims. Review and analyze insurance policies and coverage to consult with clients. Advocate for the client with insurers as appropriate. Act as liaison between insurers, claims professionals, Third Party Administrators, defense counsel and clients, on claims, addressing service issues. Required Skills: Insurance technical skills -- must have knowledge of commercial property and casualty coverages, policy forms and the insurance industry marketplace. Strong attention to detail and organizational skills to manage claim reporting process. Strong communication skills -- directly works with VIS Departments, Producers, clients, insurance carrier and wholesale partners. Proficiency with Microsoft Office and electronic agency management systems, Applied EPIC, CSR24, INDIO preferred. Required Experience: High School diploma or GED and a minimum of 3 years Property & Casualty claims handling, advocacy, or related risk management experience. Property & Casualty Agents or Adjusters license for assigned markets/states. Preferred Experience: Bachelor's degree in Insurance/Risk Management or other related field. Additional insurance designations (i.e. AAI, CIC). Exact compensation may vary based on skills, experience, and location. $41,800.00 $69,400.00