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IT Systems Administrator Share LinkedIn Twitter Facebook Google Email

Gregory & Appel Insurance
United States, Indiana, Indianapolis
1402 North Capitol Avenue (Show on map)
Jan 20, 2025
Job Description The Systems Administrator is a highly dependable and motivated professional. This position is responsible for ensuring on premise and cloud-based services are running, updated and secure. This person is also responsible for ensuring outstanding levels of customer service by providing direct support to internal and external clients. Responsibilities Provide system-level support of assigned systems to maintain integrity and security of a predominantly Windows enterprise environment. Perform off-hours maintenance and critical response to support outages and upgrades to reduce downtime, if necessary. Maintain assigned system infrastructure including customization, configuration, installation, and testing. Manage server infrastructure and servers in VMware. Hardware and OS patch management. Provide implementation support for new systems including upgrades, customization, integration, and testing. Oversee user access administration for company-wide applications and systems. Manage security applications and systems. Operate and maintain backup environments and disaster recovery plans/procedures. Provide priority/troubleshooting guidance when necessary. Create and maintain support documentation. Assist Helpdesk Technician(s) with day-to-day operations, serve as ticket escalation, and equipment setups, if needed. Work alongside other Systems Administrator(s) to maintain all systems, the network, and applications as well as research, evaluate, and recommend changes/new technologies. Support and administer third-party applications/websites. Experience and Skills Qualifications Bachelor's degree in IT related field or equivalent combination of education and experience required. 3-5+ years in IT role with end-user support. 2+ years as a Systems Administrator. Any related certification: CCNA, VMware Certified Professional, MCSA (or higher). Experience in one or more of the following: VMware, SAN, Backups, Windows Server, SSO. Strong hands-on experience in administering Microsoft tools and products such as: Teams, Office365, Azure, Active Directory and Group Policy. Preferred Knowledge, Skills, and Abilities Knowledgeable in 3 or more of the following: o Windows Server operating systems o SAN Storage hardware o Virtualization (VMware, VMware ESXi, VMware templates) o Software Deployment tools o End Point Protection o SSO o Content Filtering o Email Filtering o VoIP Telephony Basic networking troubleshooting experience. Cisco Meraki is a plus. Working knowledge of managing Office 365, AD and Group Policy. Ability to set up and manage print queues. Ability to work well with others and demonstrate excellent quality of work with little to no supervision. Must be highly organized and possess excellent customer service. Must have excellent problem solving, troubleshooting abilities. Must be proficient in Microsoft Office.