Associate Director, FAM Training

Ardelyx
life insurance, parental leave, paid holidays, flex time, 401(k)
United States, California, Fremont
34175 Ardenwood Boulevard (Show on map)
Jan 21, 2025
Description Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA (tenapanor) and XPHOZAH (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been submitted in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada. The Associate Director, FAM Training, has responsibility for supporting commercial training needs for both Ardelyx's IBSRELA and XPHOZAH products. This person will have responsibility for strategic planning and implementation of world class product training and skill-based training via eLearning, live meetings and virtual training and on demand training courses. Alignment on all training needs is done in conjunction with Ardelyx's Sales Leadership Team and will report to the SVP, Sales. Main Responsibilities The AD of FAM Training will have responsibility for on-the-ground execution and deployment of brand specific training experiences for Market Access. Assist in the development and execution of comprehensive strategic and tactical plans to support the short and long term objectives of the FAM team. This includes responsibility for implementation and continuous improvement to the following work streams: Field Access Manager (FAM) new hire training programs and curriculum Continuing education with ongoing learning programs Advanced training for ongoing learning of product and disease knowledge and customer interaction capabilities Responsible for the continued development of classroom training programs including customer interaction capabilities as well as disease and product education via live training experiences, e-learning modules, etc. Responsible for the continued development of FAM training programs mentorships, coaching, and field assessment in partnership with Sales Leadership. Ensure that training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines. Work closely with Sales, Marketing, and Market Access to ensure appropriate integration of sales and marketing materials into all new hire and ongoing learning training programs. Provide strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers. Design and attend certification training for relevant training programs and vendors. Qualifications BA/BS degree required, preferably in life science or business. MBA preferred. Ideal candidate will have 6-8+ years of relevant pharmaceutical/biotech industry experience. Ideal candidate will have experience in specialty pharmaceuticals or biologics, with a background in specialty pharmacy and buy & bill. Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing. Ability to influence, collaborate and interact effectively with senior leadership team and multiple key stakeholders across sales and marketing in order to align on objectives and provide consistent training direction. Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required. 25-35% national travel required. Training experience required. Experience in Gastroenterology or Nephrology strongly preferred. Sales and reimbursement experience strongly preferred. Excellent verbal & written communication skills essential to success in this position. Strong collaboration, organizational and operations skills. The anticipated annualized base pay range for this full-time position is $147,812-$180,659. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements. Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks of living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision),life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays. Ardelyx is an equal opportunity employer.