Trainer, Learning & Development

Overview

Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes - while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We're always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

ROLES & RESPONSIBILITIES:

• Deliver enterprise-wide and business-specific training that supports strategic initiatives and helps to create, lead, and grow a world-class L&D program
• Create an energetic and engaging learning environment that fosters development of core competencies and skills for all roles
• Carry the JH culture throughout the development and delivery of each course and related communication
• Develop and drive communication, awareness, and support of L&D initiatives and expectations throughout the company
• Assist Vice President of L&D to:
  • Measure learning program effectiveness as it relates to the development, execution, planning, and facilitation of associate growth and retention
  • Provide professional feedback from courses in a way that fosters and enhances the company's vision of building alignment, growing capabilities and skills of team members, while prioritizing the individual associate experience
  • Refine learning objectives, course descriptions, and naming conventions for course catalog
• Collaborate with the Vice President of L&D and/or Instructional Designer, as needed, to support the design efforts of training curriculum, job aids, and content that develops internal talent, supports career growth, and aligns with organizational goals, business initiatives, and key performance drivers
• Facilitate workshops that align with, incorporate, and promote our content resource library in Workday Learning
• Facilitate instructor-led classes and events for pre-requisites of the Fostering Leaders Program (FLP)
• Strategize with L&D team to enhance Jackson Healthcare University (JHU) classes, courses, and program offerings designed for associates' personal and professional growth
• Collaborate with Marketing and Communication teams to:
  • Promote training events on internal communication platforms
  • Ensure integrity of current branding (templates, logos, font, colors, and graphics) in L&D content
• Engage with the Family of Companies to:
  • Train on company culture and core competencies
  • Promote existing corporate training and explore potential learning opportunities
  • Identify areas where learning teams might integrate efforts and projects across companies
• Review all L&D training content to ensure that it incorporates company polices, vision and values, while supporting diversity, equity, and inclusion
• Evaluate the most appropriate and engaging learning delivery methods for ongoing and future programs and initiatives, such as in-person instructor-led training, virtual webinars, or independent/on-demand learning
• Model and foster a culture of continuous, self-directed learning:
  • Serve as a company champion and thought leader for learning facilitation
  • Have a growth mindset as a self-directed learner
  • Share knowledge to help others grow and improve job performance
• Be passionate about lifelong learning, staying up to date on:
  • Business tools and strategies that drive occupancy by developing the knowledge, skills, and abilities of our associates
  • Innovative ideas and knowledge of current and emerging learning technology trends and experiences
  • New educational learning techniques and methods
• Perform other duties as assigned

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:

• Bachelor's degree required; advanced degree or certifications in Human Resources, Industrial/Organizational Psychology and/or Training preferred
• Certifications in L&D related tools, content, or assessments, such as CoreStrengths, DiSC, Emotional Intelligence, Crucial Conversations, strongly preferred
• Minimum of 5 years' experience with increasing levels of responsibility in the learning & development space
• Proven experience in learning and development design and delivery in multiple methodologies
• Proven record of successfully growing and managing a learning and development program in a complex, multi-location, multi-unit business model

KNOWLEDGE, SKILLS, AND ABILITIES:

• Superior verbal, written, presentation, and facilitations skills
• Ability to collaborate, influence and build relationships with all levels within the organization-from individual contributors to executives
• Ability to effectively present information one-on-one, in small & large groups, to members of management, and/or clients or vendors of the company
• Strong project management, process management, and organizational skills
• Deep knowledge of adult learning, instructional design, and measures of effective learning and development programs
• Strong aptitude in Microsoft Suite (Word, Outlook, PowerPoint, Excel, etc.)
• Up-to-date knowledge and proficiency in the types and uses of technology in modern corporate learning and development

EEO Statement

Jackson Healthcare is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.