Family Store Manager

Position Summary: The Family Store Manager is responsible for the daily operations and oversight of the store staff; production and sales; store maintenance; customer development; banking and record keeping procedures.

Essential Responsibilities:

• Maximize net income by increasing sales and reducing expenses
• Schedule employees to ensure coverage in store at all times scheduled to be open
• Supervise employees in performance of duties to ensure compliance with directives and guidelines
• Provide training for new personnel
• Manages recordkeeping, reporting and cash handling
• Attend monthly staff meetings for managers and keep personnel informed of new policies and directives
• Maintain good customer relations
• Report safety hazards. Responsible for the protection of personnel, property, and building.
• Supervises volunteers and store staff including full cycle employee management
• Oversees the product acquisition and sales processes
• Manages store maintenance, appearance and ensures stores are compliant with OSHA and workplace safety requirements
• Develops and implements production, in-store marketing, and sales strategies
• Implements product control procedures
• Keeps income and expenses within budgeted parameters
• Perform other duties as assigned

Qualifications:

Education/Experience:

• High School Graduate/GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Associate degree in business administration, retail sales or marketing preferred
• 2 years of management experience

Skills, Knowledge & Abilities:

• Available to work early and late shifts, holidays and most Saturdays, in order to observe and provide training to all store employees
• Maintain confidentiality
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees.

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Proficient in operating Point of Sales System

Certificates and Licenses:

• Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)
• Complete Safe From Harm training, and keep current as needed