Program Manager

POSITION SUMMARY:

Person in this position will be responsible for providing the administrative programmatic leadership and oversight for the Adult Reentry Warm Hand Off and Rental Assistance Programs. Essential Job Functions include but not limited to those listed below.

ESSENTIAL JOB FUNCTIONS:

• Provide administrative leadership and supervision of day-to-day operations of the Adulty Reentry grant(s).
• Function as a liaison to the Deputy Administrator and Director of Housing Services, subcontractors, and external groups and agencies in promoting inter-organizational collaboration including attending community meetings as required.
• Responsible for collection and submission of weekly, quarterly, and annual reports as required by the contract.
• Heavy Documentation and knowledge of the Clinical Data System (CDS) data entry.
• Responsible for service coordination supports with various community entities.
• Assist in grant planning and initiation of potential funding opportunities when required.
• Participate in design and implementation of research, such as program evaluation and outcome studies.
• Hire and arrange for staff development, education, and training activities.
• Attend scheduled meetings and presentations with referral agencies.
• Implement Quality Assurance and Utilization Review systems that monitor the effectiveness of the program.
• Assist in the development of program fiscal and budgetary tracking systems and implementation as well as providing the oversight and management of operating budget and program fiscal expenditures.
• Monitor compliance with all required standards, regulations, state, and federal guidelines.
• Develop, implement, and monitor procedures to meet agency policies and contract management including the preparation of comprehensive reports for funding or agency sources.
• Must embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
• Other relevant duties as assigned.

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to establish relationships with Veteran, health care teams, and community service providers
• Ability to exercise good judgment and discretion.
• Ability to operate a computer and complete documents in Microsoft Word program formats with strong knowledge of Excel or the ability to learn.

• Ability to respond as needed to crisis situations in an efficient manner.
• Ability to work well in a team environment.
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
• Professional appearance and demeanor.
• Must be culturally/linguistically sensitive to populations served.
• Must be able to successfully obtain and maintain a criminal background clearance
• Valid driver's license and ability to obtain and maintain WestCare's vehicle insurance is required; and
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.
• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

EDUCATION and/or EXPERIENCE:

• A minimum of four (4) years supervisory experience with knowledge of program performance indicators is preferred.
• Demonstrate knowledge of target population and housing services including three (3) years' experience working with the homeless population, substance users and or mental health care systems.
• Management and administrative experience and capabilities.
• Graduation from an accredited four-year college with a degree in Addiction Counseling, Counseling, Social Work, Psychology, or a related field is preferred.
• High School Diploma or equivalent is required.

LICENSURE/CERTIFICATION:

• Not applicable for this position.

WORKING CONDITIONS:

• Work is primarily performed in an office setting; and
• Some outdoor activities may be required.