Specialist IV, School Partnerships & Academic Success

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Lone Star College-CyFair

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Located in suburban northwest Houston in the heart of the CyFair Community, the college provides a full range of offerings including unique programs in fire science technology, logistics management and sonography. Since opening our award winning campus in 2003, the college has experienced record growth and supports an exciting learning environment that brings together state-of-the-art technology and active, collaborative learning.

Location address is 9191 Barker Cypress Road, Cypress, TX 77433.

PURPOSE AND SCOPE:

Under limited supervision, the Specialist IV, School Partnerships and Academic Success maintains academic room and lab schedules using iStar, Excel and specialized room scheduling software (25Live Pro). Tracks room usage, room assignments and provides routine reports. Communicates regularly with various departments on campus. Additional responsibilities may include coordination functions and/or general administrative, operational, and organizational support functions for School partnerships and Academic Success Center departments. Typical coordination functions may include tracking, ordering, and delivering supplies, assisting with events planning or set-up, assisting with tracking budget expenditures, answering phones, and greeting visitors, etc. Other support functions may include assisting Faculty with a variety of functions as needed in the active learning programs.

ESSENTIAL JOB FUNCTIONS:

1. Coordinate with internal customers at various levels to accommodate all classroom, meeting room, or other facility room requests using room-scheduling software (25Live Pro) and iStar; serve as a resource for all room-scheduling issues, responding to user questions and inquiries through telephone, e-mail, oral, and written forms of communication
2. Provide support and backup when necessary for campus-wide 25Live Pro room scheduling
3. Build, maintain, and update room/facility inventory records and database
4. Create, analyze, and provide routine reports on room assignments and utilization and helps with identification of trends and opportunities to improve service
5. Operate and maintain a variety of complex software and database products; troubleshoot problems or refer more complex problems to appropriate technical staff
6. Develop reference materials related to 25Live Pro and the overall strategy and methodology of room utilization
7. Provide administrative and/or operational support to personnel within assigned area
8. Run a variety of reports/queries requested by internal contacts for their use of tracking data
9. Organize and coordinate with administration, faculty, department heads, community organizations, and other internal and external customers to accommodate classroom, meeting room, or other facility requests using software such as 25Live Pro, iStar, and iServiceDesk Maintenance Request System. Includes completing Facility Usage Agreements and invoicing for external customers for facility rentals
10. Attend a monthly meeting (with LSC System staff in Enterprise Applications) reviewing new updates and processes that may be implemented in the 25Live Pro software. Advising System Office on what processes are used on campus and what updates/processes are needed
11. Advising/Updating internal customers with regards to the new updates and changes being made to the room scheduling software
12. Acquire and process information using complex mental processes, continually upgrading expertise by requesting professional development and attending conferences and workshops, and participating in vendor-supported training
13. Provides administrative support to the division, including but not limited to composing correspondence from verbal direction or knowledge of the organization, remaining active in planning, analysis, and revision of department schedules and calendars, arranging meetings, and maintaining department documentation and files
14. Manages office supplies, including tracking supply usage, maintaining appropriate levels of supplies, preparing and processing requisitions, verifying receipt and distribution of supplies, and submitting documentation for appropriate payment of requisitions
15. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to detail
• Ability to use software products
• Ability to work on multiple projects
• Excellent organizational skills
• Excellent interpersonal and customer service skills

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High school diploma or GED and at least 5 years of experience, or an equivalent combination of education and experience

Hiring salary range is $36,057 - $41,466.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on `My Activities at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment. Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume. Please include three professional references with the resume including one reference from a supervisor.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.