Research Scientist I/II-NE - Deployment Coordinator (Open Rank - Part time - On-site)

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the Institute for Robotics and Intelligent Machines at the Georgia Institute of Technology

The depth and breadth of IRIM breaks through disciplinary boundaries and allows for transformative research that transitions from theory to robustly deployed systems featuring next-generation robots. Fundamental research includes expertise in mechanics, control, perception, artificial intelligence and cognition, interaction, and systems.

Atlanta, GA

The Georgia Tech AI-CARING Institute is seeking a detail-oriented and proactive Deployment Coordinator to manage and oversee the deployment of various smart home technologies in the homes of older adults residing in a retirement community as part of a large research effort.

The Deployment Coordinator's responsibilities will include planning, scheduling, and on-site support for deployments and coordinating with a team consisting of software developers, technical support staff, and researchers. The ideal candidate has strong interpersonal and problem-solving skills, experience in a service-oriented role, and familiarity with project management.
This position will ensure that the deployments are conducted in a smooth and timely manner. They will play a vital role in maintaining relationships with our participants and ensure their satisfaction through timely and efficient communication and coordination of research activities.

Note: This position will be hired through the Institute for Robotics and Intelligent Machines (IRIM) but will report to the Director of the AI Virtual Assistant (AVA) Lab.

Responsibilities:

• Establish and manage relationships with the retirement community and recruit study participants.
• Work closely with the research team to develop, document, and execute deployment plans. Improve deployment processes and procedures over time.
• Identify and resolve any issues that could impact planned deployments.
• Coordinate and schedule technology installations and provide on-site troubleshooting and support. Escalate issues to the technology support team as needed.
• Provide information and assistance to participants, answering their questions and addressing their concerns.
• Administer questionnaires and conduct interviews with participants throughout the deployment to capture their feedback about the various technologies.
• Participate in meetings with Institute leadership and research team to communicate deployment progress and any challenges that need to be addressed.
• Establish, document, and improve deployment processes and procedures over time.

This position vacancy is an open rank announcement. Final job offer will be dependent on candidate qualifications in alignment with Research Faculty ranks as outlined in section 3.2.1 of the Georgia Tech Faculty Handbook https://www.policylibrary.gatech.edu/faculty-handbook/3.2.1-research-faculty-hiring-and-promotion-guidelines

Research Scientist I

• Bachelor's Degree in computer science, engineering, information technology or related field

Research Scientist II

• A Master's degree in computer science, engineering, information technology or related field, and three (3) years of relevant full-time experience after completion of that degree, or
• A Master's degree in computer science, engineering, information technology or related field, and five (5) years of relevant full-time experience after completion of a Bachelor's degree, or
• A Doctoral degree

• Proven work experience in a service-oriented role
• Strong understanding of customer service principles
• Excellent organizational and multitasking abilities
• Strong communication and interpersonal skills
• Bachelor's degree. Degree in psychology or related field preferred but not required.
• Previous experience working in a research setting preferred but not required.

For additional information, please contact Agata Rozga at agata@gatech.edu.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

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More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

This is a part time position with an expectation of up to 20 hours per week. This position is not benefits eligible.

The candidate of choice will be required to pass a pre-employment background screening. http://policylibrary.gatech.edu/employment/pre-employment-screening.