New 
Customer Service Representative
 TEKsystems | |
$24.00 / hr
| |
life insurance, sick time, 401(k), retirement plan
| |
 United States, Illinois, Rockford | |
 Jan 22, 2025 | |
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*Description*
A fast-paced position where you are supporting the sales team with entering orders and providing status updates through professional daily communication with external and internal customer in order to solve their challenges. Responsibilities: The employee will perform these functions while maintaining a high standard of quality and quantity. The duties will include but not be limited to the following: Timely response to all Email inquiries. Must continuously maintain the highest degree of customer service throughput, quality, waste reduction and people productivity. Assist customers with orders, expediting and questions Maintain current pricing information. *Hours: * Monday-Friday 8am-5pm *Skills & Qualifications* -HS Diploma/GED -2+ years of customer service/order entry from C&IP industry -Microsoft Office Suite, Excel Experience -ERP/CRM system experience Nice Haves: -Salesforce.com -Understanding of manufacturing concepts, technical documentation and engineering drawings. Soft Skills: - Detail Oriented - Possess strong verbal and written and communication skills - Possess high creative reasoning and attention to detail abilities. -Strong follow up skills - Self Driven - Team Player - Ability to be a self-starter and work independently without direct supervision - Possess strong problem solving and organizational skills *Pay and Benefits* The pay range for this position is $24.00 - $24.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Rockford,IL. *Application Deadline* This position will be accepting applications until Feb 4, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |