New 
Service Desk Analyst
 TEKsystems | |
$20.00 - $23.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, California, Modesto | |
 Jan 22, 2025 | |
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*Description*
The agent will be logging into a phone queue for their defined work schedule (6am-3pm PT target) and will handle phone calls from remote UR employee's on all hardware and software topics. These calls will include support of Laptops and Office 2013 suite, Printers, Remote connectivity (VPN, Hot spots), Wi-Fi and wired connectivity issues along with various off the shelf apps like Adobe reader, Flash etc. The agent will be working with Windows 10 and offering support for O365. *Skills* mobile phone, customer service, windows, active Directory, Help desk, Support, Help desk support, Troubleshooting, Service desk, Office 365, Hardware, Customer service, Windows 10 *Top Skills Details* mobile phone, customer service, windows *Additional Skills & Qualifications* They need to make sure that they can handle 30-40 calls a day. *Experience Level* Entry Level *Pay and Benefits* The pay range for this position is $20.00 - $23.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Modesto,CA. *Application Deadline* This position will be accepting applications until Jan 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |