Senior Data Analyst

WHO WE ARE:

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

Essential Functions / Responsibility

Data Analysis

• Create processes, procedures, and specifications to bring data into a common structure
• Develop data solutions to perform analysis, interpret analysis, and support the development of insights and recommendations for use
• Provide ad hoc data analysis to identify issues, trends, insights to support the Society's key analytics objectives
• Prepare and cleanse data for analytics consumption, including manual data loads
• Profile data from key enterprise systems
• Analyze patterns and issues resulting from data profiling
• Lead the effort to continuously define, monitor, and report on metrics to measure data quality
• Evaluate changes to existing applications as well as new applications for their impact on data quality
• Ensure all solutions align with the Society's Strategy, Diversity, Equity, and Inclusion Standards, Technology Roadmap, and Data Strategy
• Work with the Enterprise Analytics team and other business and technical teams to support the Society's data strategy to improve data quality and trusted analytics

Data Quality Leadership

• Continuously educate business teams and Business Relationship Managers on data best practices, data quality concepts, and guiding principles
• Promote a continuous improvement mindset through communication to business partners
• Demonstrate deep knowledge of the data strategy and viewed as an expert in data analysis
• Partner with the Engineering team, Enterprise Product Owners, Data Stewards, and business stakeholders as it relates to data analytics
• Champion Society's agile principles by promoting iterative delivery and fostering frequent feedback to enable timely course corrections
• Simplify and communicate complex data initiatives to ensure understanding across diverse audiences
• Identify root causes of data issues and assist in prioritizing and communicating effective solutions

Business Analyst

• Work with the business to understand their applications and data
• Use influence to advocate decisions to support the Society's data strategy
• Research issues and challenges to determine both direct and underlying causes of data issues as well as possible solutions
• Gather requirements, understand technical needs, and clearly define specific needs and priorities
• Create clear and accurate documentation and reference materials with strong attention to detail
• Write test plans and perform quality assurance testing as needed

Volunteer Engagement

• Support local market/office, including but not limited to attending market/office meetings

• Participate in local market/office events as a participant and/or volunteer

Role Qualifications

• Bachelor's Degree in Computer Science, Engineering, Applied Mathematics or equivalent work experience.
• 8+ years' experience in a complex and fast-paced information technology setting
• Excellent oral and written communication skills in English
• Understanding of data warehousing, data lake concepts and design
• Excellent data analysis skills
• Demonstrated ability eliciting, documenting, and verifying technical, business, and data requirements/needs with multiple departments and functions
• Ability to distill and communicate complex concepts to leadership teams, both verbally and in writing
• Ability to interpret technical language into business terms
• Productively and collaboratively work as part of a geographically dispersed Agile team
• Independent, positive, and proactive approach to problem-solving within a team
• Demonstrated ability to organize, prioritize work and complete tasks within timelines
• Experience with data governance and data quality frameworks
• Leadership or mentoring experience guiding junior analysts
• Experience with integrating and optimizing data across multiple systems or platforms

Technical Competencies

REQUIRED:

• Excellent SQL skills
• Highly skilled in data analysis tools (including Excel)

PREFERRED:

• Dataiku or similar data analytics tool
• Power BI experience
• Experience with programming languages such as Python
• Salesforce, Workday, and/or Talend experience
• Non-profit experience

The National Multiple Sclerosis Society provides a highly competitive, comprehensive benefit package to employees. These benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Educational Reimbursement Plan; Professional Development Assistance; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Life Assistance Plan as well as additional voluntary benefit offerings.

The Society has a career framework that is our foundation of a clear, consistent structure for growth and careers. It is comprised of career bands and career levels, as well as functions and disciplines, that together, capture the Society's positions and work.

This position is in the Professional career band and a level of 3 (P3)

The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS.

APPLICATION INSTRUCTIONS:

We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application!

Important: Please check the job posting to see if a Cover Letter or any other documents are required for the position you are applying to. You will not be able to modify your application after you submit it. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.