QA Tester/Automation Engineer

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.

Position Overview

The QA Tester/Automation Engineer must work under the direction of the QA Manager to support testing of all MetroPlusHealth systems and data sets for business-critical processes. The QA Tester/Automation Engineer is responsible for day to day test operation and test automation across a variety of platforms. Must be a quick learner, with excellent communication and relationship skills. The QA Tester/Automation Engineer will help to improve our QA processes and work toward ensuring that all our work is properly tested, and our QA best practices are met.

• Quality Assurance tasks at all stages of data and application lifecycles
• Review and analyze system specifications
• Create and run tests on new and existing software and applications
• Develop test cases and prioritize testing activities
• Record defects and bugs
• Document and report metrics as required
• Assist software developers with design processes
• Work with end users to formulate and design user acceptance criteria
• Communicate and work with other testers and stakeholders in the software development lifecycle
• Automate tests as necessary
• Develop regression test plans, executing as appropriate
• Work with the Application Support Group supporting applications and data to further MetroPlusHealth' mission and strategy
• Work under the direction of the QA Manager towards fulfilling a comprehensive, end-to-end test strategy for projects and system enhancements.
• Work within cross-functional QA efforts across multiple projects ensuring accurate, on-time delivery of required functionality with production-ready quality. Build strong working relationships with a diverse group of technical and business partners.
• Work on Release Notes for In-house Releases.
• Actively test for Data Quality and Integrity.
• Ensure metrics data is captured for various projects; compute and report testing metrics.
• Work with Development Teams when designing new computer programs by adding QA/Testing best practices, analyzing requirements; constructing workflows; studying system capabilities; writing specifications.
• Develop automation processes for testing efficiency improvements
• Working with fellow members of the Team, provide references for users by writing and maintaining user documentation; providing help desk support; training users.
• Maintain user confidence and protect operations by keeping information confidential.
• Establish and maintain relationships with third-party vendors and other data partners
  

• Bachelor's degree with 2 years of experiences required
• Strong background in MS Visual Studio, MS SQL Server, and related Microsoft development tools (VB/C#/SQL).
• Strong background in web-development and testing tools
• Strong organizational, planning and analysis skills.
• Hands-on experience with ALM (Application Lifecycle Management) for test/defect tracking.
• Expert understanding of, and competency in, creating comprehensive test plans, test cases, resource plans, test schedules, and other QA work products.
• Hands-on experience with test processes and methodologies, testing techniques and software test tools used for software testing life cycle.
• Prior testing experience in backend testing processes, including large data validation efforts.
• Familiarity with regulated reporting processes preferred
• Background in Managed Care preferred

Professional Competencies

• Integrity and Trust
• Customer Focused
• Functional/Technical Skills
• Written/Oral Communication
• Ability to work in a team, as well as independently with little supervision.
• Ability to understand business needs
• Ability to understand and work within MetroPlusHealth policies and procedures

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