Director I, Conference Services (Hybrid)

Director I, Conference Services

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Director I, Conference Services on our Corporate Services team. This is a hybrid position reporting into our Chicago, IL office.

As Director I, Conference Services, you will be responsible
for overseeing the Conference and Events department of the AMA. Responsible for
determining the goals and objectives for the team and directing the day-to-day
management, planning and execution of large-scale events. Responsibilities include site selection, contract
negotiation and budgeting. Lead a
diverse services group to ensure high-quality of
service to Board, House of Delegates, Senior Management and internal staff encompassing
Meeting, Conference, Travel, and Print Services.

RESPONSIBILITIES:

Event Oversight &
Planning

• Determine goals, objectives and measures for the unit; monitor and report on progress/risks to all stakeholders
• Responsible for the development and management of a multi-million dollar budget; determine event budgets
• Define and oversee AMA meeting standards and best practice; oversee the development of processes for repeatability and scalability of events
• Direct the site selection, contract and rate negotiation for multiple, major external AMA meetings to ensure location amenities meet high, quality standards for Board, House of Delegates, and internal AMA staff
• Develop event marketing and communication plans
• Provide advice and counsel to Leaders in event management best practices
• Conduct research to identify new event opportunities for the organization
• Provide recommendations on current software and tools to support large events
• Review post event analysis and feedback, to incorporate into future event plans
• Identify opportunities for collaboration with other key stakeholders and develop and maintain relationships internally and externally to enhance meeting services
• Responsible for providing management and/or support in assisting with meeting logistics for internal and external meetings
• Coordinate and provide on-site management for AMA Board of Trustees and WMA Council and Assembly meetings
• Oversee the meeting registration, housing functions and travel logistics for meetings

Staff Management

• Direct and coordinate staff to manage all aspects and functions of Conference Center Services
• Provide appropriate staff management and training, guidance, and leadership for all staff
• Responsible for setting goals, evaluating performance, and developing and advancing staff skills/experience
• Manage contracted employees/staff for all meetings
• Oversee the Print Services department, ensuring the delivery of high-quality printing solutions and alignment with organizational needs

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree required; degree in hotel or meeting management preferred
2. Minimum 10+ years' experience organizing and managing major special events, conference centers, and/or a large-scale venue required
3. Minimum 5+ years' experience in people management required; able to grow and mentor talent
4. Experience working with labor unions required
5. CMP certificate preferred
6. Strong financial skills to build and manage budgets; demonstrated experience and success negotiating contracts required
7. Strong planning, organizing and prioritizing skills
8. Excellent written and verbal communication skills
9. Proven interpersonal skills to interact with all levels of staff and management including at the Board of Trustees level
10. Proven ability to identify and implement best practices
11. Up to 25% travel

The salary range for this position is $120,360-$162,180. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in a bonus plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION