Director, E-Commerce Sales Account Management - Amazon

SC Johnson
profit sharing, remote work
United States, California, San Francisco
Jan 24, 2025
Lifestyle Brands (the LSB) is a growing house of like-minded brands under the SC Johnson umbrella including Method, Mrs. Meyer's Clean Day, Babyganics and Ecover. Headquartered in San Francisco with additional operations in Chicago and throughout Europe, the LSB is home to 650 employees. Together we act as a force for bold, transformative growth with a focus on delivering positive impact for people and the planet. If you're into pioneering the future and doing good while doing business, come join us. The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control and shoe care products, as well as professional products. Originally founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson and the Lifestyle Brands division are at work for a better world. The Company's Total Rewards package is at or above industry levels. The expected base salary range for this position is between 197,800.00 USD - 259,612.50 USD. Job related skills, experience, education, and location will be considered in setting actual starting base salary. In addition to your base salary and depending on job level, eligibility, and performance, a total package may include profit sharing, a short-term incentive and/or long-term incentives. As a family company, benefits are a key piece of our Total Rewards package as well and we're proud to provide a comprehensive, competitive, and differentiated benefits program that our people and their families value. The Amazon Account Director is critical to the design and execution of our long-term eCommerce strategy. This role is responsible for the end-to-end delivery of profitable business growth via all Amazon platforms in North America. This individual is the primary point of contact for our Amazon business and will manage a direct and cross functional team. The ideal candidate must have previously demonstrated success delivering volume, budget, forecasting, merchandising, digital marketing, and distribution objectives at Amazon. The successful candidate will have a minimum of 12 years' CPG relevant experience. They will be fluent across supply chain, portfolio strategy, search, and media strategy. This role will have significant influence and require a high level of leadership, high-impact decision making, strategic planning and customer relationship management. This position is based in San Francisco, CA AREAS OF RESPONSIBILITY: People Leader Manage direct reports Lead Amazon team with people first approach Be an ambassador of LSB core values Retail Partner Management Continuously maximize the return on trade and marketing investments Supports our eComm Innovation pipeline and engagement with Amazon's packaging and product teams Develops channel strategy and guiding principles for winning at Amazon Builds strong partnerships with merchant, supply, packaging, global, and product tea Analyze point-of-sale, behavioral and consumer data to determine key business trends and actionable recommendations Develop effective presentations that outline current market conditions, category trends, customer needs, consumer insights and our competitive advantage Leads development of weekly / item level forecasts utilizing consumption, shipment, inventory, promotional and consumer insights Own trade management across brands for all categories Key collaborator with performance marketing partners Performs other related duties as assigned QUALIFICATIONS Required: 12-15 years of CPG sales experience Bachelor's degree required; Master's degree preferred Applicable experience required (Similar or same categories and ecommerce) General Management mindset with proven ownership approach to business including P&L management experience Strong work ethic and ability to excel in an environment with limited oversight Ability to work independently to identify business needs and opportunities to grow sales Creative problem-solving skills with a bias for action Demonstrated ability dealing with ambiguity Ability to build trusting relationships and partnerships internally/externally Excellent collaboration skills across functions and partners internally/externally Demonstrated ability to influence cross-functionally Ability to both think strategically and act as a diplomatic, detail-oriented tactician Ability to manage multiple priorities and work within tight timeframes and deadlines Ability to independently assess data Experience and ability to negotiate complex contracts and agreements Proven track record of delivering consistent positive business results Demonstrated ability to make thoughtful, strategic business decisions Exceptional communication skills and proven ability to provide clear and consistent direction Excellent presentation skills and a colorful storyteller Strong technical skills: PowerPoint, Word, Excel, Web, etc. Strong analytical skills. Solid experience in analyzing eCommerce and media metrics Strong character, sense of humor, proactive approach, curiosity, and work ethic appropriate for a fast- paced, team-oriented, growth company Job Details: Remote work available once a week for eligible employees This role qualifies for domestic relocation Inclusion & Diversity We believe that being a team of diverse people with different ideas, views and cultures will help us and our business thrive. We are committed to ensuring everyone who works at the LSB feels that they have a real sense of belonging and that they can show up as who they are, be valued, listened to and supported to do their best possible work. Sure, there's always more that can be done. But together with our team, partners, customers and community, we can make everyone welcome. Better Together At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person. Equal Opportunity Employer The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law. Accommodation Requests** If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law posterfor more information.