New

Support Services Technician - Toxicology

Carle Health
United States, Illinois, East Peoria
111 West Washington Street (Show on map)
Jan 24, 2025
Overview Provides initial contact with consumer and collaborating agencies by phone or in person. Qualifications License/Certifications: Education: Other Knowledge/Skills: Responsibilities Ensures Consistent High-Quality Patient Service Promptly greets patients and visitors in an appropriate and courteous manner Maintains a high degree of confidentiality and is discreet at all times Demonstrates diplomacy and good judgement in selecting proper mode of communication Answers calls in a professional manner Determines the service the patient is to receive by reviewing physician orders Educates patients on specimen collection Properly handles patient specimens and stores them according to established protocol Completes job assignments in a timely manner to decrease customer wait times Accurately records messages and communicates messages Complete chart preparation for doctor and nurse ensuring files are on site when needed and have proper paperwork in chart Ensure timely and accurate registration and specimen handling Selects and identifies correct patient using appropriate identifiers Accurately and completely enters required demographic, insurance and diagnostic information Assist consumer in completing all initial paperwork, explain consumers' fees and/or copy necessary insurance information for verification purposes. Copy charts as requested from collaborating resources. Accurately Transcribes orders or releases orders Reconciles the orders with the corresponding order and label Correctly identifies and Maintains competency on insurance plans Accurately scans appropriate documents into EMR Reviews paperwork for completeness Effectively utilizes resources, seeking clarification as needed Maintains composure speed and accuracy during peak periods About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. \| For more information: human.resources@carle.com. Compensation and Benefits The compensation range for this position is $15.62per hour - $25.3per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.