Manager, Service

Wabash
United States, Louisiana, Baton Rouge
6741 Airline Highway (Show on map)
Jan 24, 2025
About the Role: As a Service Manager, you will be responsible for managing the workflow throughout the shop. Activities include, but are not limited to, reviewing tank repair orders, scheduling mechanics, tracking work orders, and submitting requisitions to purchase parts. Your Responsibilities: Oversee the scheduling of work through the shop Hire, train and evaluate personnel Build and maintain good customer relationships Complete necessary paperwork for tank repair orders in accurate and timely manner Review completed shop orders before they are closed and invoiced Requisition purchase orders to suppliers Assist in the quotation of repair orders that will be presented to the customer Schedule all mechanics and shop maintenance requirements Project management Other duties as assigned Let's Talk About Your Qualifications: Associate degree or equivalent work experience Minimum 2 years of experience in departmental leadership preferred Minimum 5 years of experience in parts, fleets, and tank trailer service/repair preferred Must have excellent oral and written communication and interpersonal skills Knowledge of business and management principles involved in strategic planning, leadership, production methods, and coordination of people and resources Leadership Attributes: At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about: Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions Always Learn -- Strive to improve; do not quit or settle for the status quo Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do Win Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash! Affirmative Action/EEO Statement: Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.