Parking Officer

University of New Mexico
Hourly: $15.00 - $18.74
life insurance, remote work
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Jan 25, 2025
Requisition ID req32262 Working Title Parking Officer Position Grade 05 Position Summary Parking and Transportation Services (PATS) is seeking a detail-oriented individual with strong customer service skills to serve as a Parking Enforcement Officer. The role involves providing parking and campus information, communicating, and enforcing parking rules and regulations, and ensuring a safe and organized parking environment across UNM campuses. The ideal candidate will possess excellent communication and interpersonal skills, thrive in public-facing roles, and be comfortable working outdoors in a physically active environment. This individual must be a team player and demonstrate the ability to understand and apply policies, procedures, and regulations relevant to the position. Key Responsibilities: Communicate parking regulations and campus information effectively to students, staff, faculty, and visitors. Monitor campus parking facilities for safety concerns, report unusual activity, and assist with traffic control as needed. Patrol parking lots and structures to ensure compliance with parking rules and report unsafe conditions. Issue citations for parking violations, apply vehicle boots, and coordinate towing services when necessary. Support special event parking operations, including traffic and crowd control activities. Requirements: Ability to work outdoors, standing and/or walking for at least 8 hours per day. Availability to work evenings and weekends. Strong interpersonal and communication skills. A commitment to providing excellent customer service. Capability to read, interpret, and apply policies, procedures, and regulations. Join our team at PATS and contribute to maintaining a safe, organized, and welcoming campus environment for the University of New Mexico community! See the Position Description for additional information. Conditions of Employment Possession of a valid New Mexico driver's license is a requirement for this job. All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement. Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement. Minimum Qualifications High School Diploma or GED; no previous experience required. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications Customer Service Experience: Proven ability to work effectively with a diverse group of customers, ensuring a positive and inclusive experience. Communication Skills: Excellent written and oral communication skills, as demonstrated through the cover letter and interview process. Technical Proficiency: Experience using computerized equipment and technology in a workplace setting. Additional Requirements Campus Main - Albuquerque, NM Department Parking Operations (314E0) Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Non-Exempt Pay Hourly: $15.00 - $18.74 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 2/7/2025 Eligible for Remote Work No Eligible for Remote Work Statement Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Submit a Complete Application and/or Resume: Ensure your application or resume includes your full work history. The information provided will be used to determine the appropriate pay rate. Provide References: Attach at least three supervisory references who can speak to your work performance, skills, and character. Include a Letter of Interest: Submit a letter detailing your interest in the position and explaining what you believe you could contribute to the department. *Positions posted with a Staff Type of Regular* or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.** The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.