New

HYBRID Bankruptcy Accounts Specialist

TEKsystems
$22.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Virginia, Vienna
Jan 25, 2025
TEKsystems is looking for qualified candidates for a Bankruptcy Accounts Specialist Opportunity with a Fortune 100 Company in Vienna, VA! Overview: To support the recovery of bankrupt accounts through negotiations, legal proceedings, fraud detection, and specialized servicing of charged-off mortgage loans. You will be key in managing bankruptcy-related matters, ensuring compliance with laws, and helping protect the organization's financial interests. Key Responsibilities: ** Fraud and Abuse Detection:* Analyze accounts involved in bankruptcy to identify any potential fraud or abuse, and determine if litigation is necessary to minimize losses. ** Legal Monitoring and Communication:* Monitor and guide external attorneys handling bankruptcy cases, ensuring proper legal procedures are followed. This includes reviewing legal documents and advising on actions that protect the organization. ** Legal Documentation Management:* Process critical legal notifications and documents (e.g., lawsuits, cease and desist notices) to ensure compliance with bankruptcy laws and minimize litigation risks. ** Bankruptcy Analysis:* Review bankruptcy filings (Chapters 7, 11, and 13) to assess asset recovery opportunities. Analyze documents like Statement of Intent and Chapter 13 plans to determine their impact on the organization. ** Communication and Negotiation:* Act as a liaison between members, attorneys, trustees, and various third parties to resolve bankruptcy issues. Negotiate attorney fees, settlements, reaffirmations, and handling short sale requests. ** Asset Recovery:* Initiate and manage actions for asset recovery, including repossession or other legal means, depending on the bankruptcy type and collateral involved. ** Court Representation:* Represent the organization in court or collaborate with outside legal counsel for proceedings related to bankrupt accounts. ** System Monitoring and Updates:* Track the progress of bankruptcy cases, update systems for accurate reporting, and ensure compliance with all relevant federal and state regulations. ** Member Support:* Assist with escalated member issues, helping resolve disputes and advising on the bankruptcy process. ** General Duties:* Perform other tasks as assigned to support the department's goals. Key Qualifications: Skills & Experience: * Knowledge of bankruptcy laws, financial transactions, and collections processes. * Strong communication, negotiation, and problem-solving skills. * Ability to interpret legal and financial documents and regulations. * Experience interacting with attorneys, courts, and members. * Familiarity with Microsoft Excel and other office software. * Ability to maintain confidentiality and work effectively under pressure. Preferred Experience: * Experience in bankruptcy law or legal proceedings (preferred but not required). * Experience in a contact center or collections environment. Daily Activities: ** Phone Support:* Handle inbound calls from members with questions about their bankruptcy cases. Answer inquiries regarding account statuses, payments, and changes in terms. Calls typically last 3-7 minutes, with about 100-120 calls per day. ** Internal System Use:* Use Navy Federal's internal systems to manage accounts and track progress. You'll also handle back-office tasks related to bankruptcy processing. ** Performance Metrics:* Your performance will be assessed based on the accuracy and timeliness of your responses to member inquiries and your adherence to department procedures. Schedule: * Hours: Monday through Friday, 8:00 AM - 4:30 PM * No weekends required. Ideal Candidate: * Self-starter with a keen eye for detail. * Able to work independently and in a fast-paced environment. * Strong interpersonal skills, with the ability to build relationships with internal teams and external partners. * Comfortable handling high volumes of work while maintaining accuracy. Pay and Benefits The pay range for this position is $22.00 - $25.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Vienna,VA. Application Deadline This position will be accepting applications until Feb 8, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.