Scheduler Pre-Admission Testing Mountain Vista

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HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 3,700 affiliated providers and over 1,100 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

• Performs a variety of scheduling tasks needed to schedule patient appointments. Answers incoming calls and or multiline telephone promptly, triages/schedules/routes callers, provides routine information to callers, takes messages and delivers messages to staff. May retrieve and respond to voice mail messages, directs patients and all information to appropriate individual. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed. Consistently demonstrates positive customer service skills.
  
• May generate reports and retrieves data from various systems utilized within the department. Assists in maintaining efficient patient workflow, records and ensures dissemination of such files to designated/requesting parties, ensures patients are appropriately prepared for their appointment or exam, and may assist with patient transports when necessary. Views department email on a daily basis and provides the supervisor and or manager with appropriate information and memorandums. Maintain inventory of office supplies/forms and places orders as required.
  
• May perform a variety of registration duties, is not limited to: providing patient with the initial registration information, creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information.
  
• Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and or billing as applicable.
  
• In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable Workman's Comp, insurance carriers and hospital billing for authorization updates. May be required to forward to medical records to medical records department as applicable. Performs other duties as assigned