Patient Account Registrar - Healient Clinic

Healient Physician Group was formed in 2013 to provide advanced cardiac, vascular, and wound care to patients in a family-focused, patient-centric environment. This unique, multi-specialty group of board-certified physicians has been practicing medicine for over 30 years.

Their care model gives patients a one-stop shop for all heart, vascular, and wound conditions, which are so often intertwined. With heart disease being the leading cause of death in the U.S. for both men and women, it is important to us to give our patients the best care possible. The Healient difference means getting in quickly for appointments. It also means valet parking and an office that has a med spa feel, making patients feel a little more relaxed about a health condition they may have some anxiety about. At Healient, patients will have a first-in-class healthcare experience.

As part of St. Joseph Medical Center, we offer Outstanding Benefits to our employees. Here are some of the benefits we offer:

Outstanding Medical Benefits
• Tuition Reimbursement
• Paid Time Off
• 401k
• and so much more...

Come join a team of dedicated Healthcare Workers!!!

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Join our dynamic Cardiology Team in Kansas City, Missouri, as a Patient Account Registrar! This pivotal role involves ensuring seamless patient registration processes, verifying insurance details, and maintaining accurate financial records. Play a vital role in enhancing patient satisfaction and streamlining our administrative strategies.

Key Responsibilities:

• Conduct patient registration, ensuring detailed and accurate entry of personal and insurance information.
• Verify insurance benefits and secure pre-authorizations, ensuring compliance with healthcare regulations.
• Manage and update patient accounts, addressing billing inquiries and discrepancies efficiently.
• Collaborate with healthcare providers to facilitate seamless communication and transfers of billing information.
• Maintain confidentiality and protect patient rights in accordance with HIPAA guidelines.
• Support the finance team in monthly reconciliations and reporting tasks.
• Utilizing billing software and electronic health record systems for data entry and management.
• Provide excellent customer service to patients and their families, addressing questions and providing solutions promptly.

#LI-AM5

Education and Work Experience

1. Previous hospital experience as an admissions representative preferred.

2. Knowledge of medical terminology preferred.

3. Effective written and verbal communication skills

4. Ability to multi-task, prioritize needs to meet required timelines

5. Analytical and problem-solving skills

6. Customer Services experience required

7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)