Specialized Billing - Chicago Heights, IL

Job Title: Specialized Biller

Job Objective: The Specialized Billing position is accountable for creating invoices and credit memos, issuing them to customers by all necessary means, and updating customer files.

Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties requested by management. Assigned responsibilities and duties may vary based upon location size and operation.

• Process sales orders (lubes) and invoices (fuel/Cardlock) to customers on a daily basis - lubes and fuel customers and Cardlock billing
• Issue invoice to customers
• Issue monthly customer statements
• Update customer files with issued invoices
• Process credit memos
• Update the customer master file with contact information
• Enter invoices into customer invoicing web sites.
• Submit invoices by electronic data interchange
• Review open sales order reports
• Handle and balance daily cash transactions for cash box
• Enter new RelaDyne fuel cards in Phoenix and DM2/Sage
• Scan fuel bills of lading into paperless DM2 system
• Customer Service - answer phones and handle customer walk-ins

Additional Responsibilities:

• Follow SOP's (Standard Operating Procedures) for Fuel Billing.
• Enter into the billing system all the mandatory information to generate the bill.
• Review all information to ensure they match sales information before finalizing the bill/invoice for mailing to customers.
• Review immediate past billing cycle to reconcile cash or payment receipts.
• Encode and add amounts of transaction documents, such as checks or money orders.
• Provide sales order support and ensure data input is correct when entering orders.
• Provide Fuel Operations support by assisting with fuel pricing communication and dispatch of orders.
• Provide customer service support for lube and fuel sales queries.
• Receive fuel bills of lading (TP)
• Scan checks and prepare deposit log for posting by Shared Services
• Support sales order process (sales order entry, preparing packing slips, BOL make arrangements for pickup, putting order in on their website)
• Coordinate credit card payments with Cincinnati Accounting.
• Fuel Pricing entry
• Purchase order entry
• Other responsibilities as assigned/needed.

Competencies:

• High organizational skills to handle multiple sales information for invoicing.
• Has high computer literacy to use PC and billing systems.
• Has above average interpersonal skills to work within a team

Measurements:

• Customer Satisfaction
• Billing Accuracy
• Processing billing in a timely manner.

Requirements:

• No experience required; all training will be provided.

About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services. Our location is currently looking for a motivated person with a strong work ethic. Please apply or share with your friends today!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance
• Compensation: $22

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

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