In Room Dining Coordinator - Part-time (Weekends Only)

You provide outstanding service to guests ordering through In-Room dining. You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues and update the team with your various projects.

• Guide and assist guests over the phone in accurately taking meal orders for room delivery.
• Suggestively upsell orders to maximize revenues.
• Assist the team in ensuring accurate and efficient food delivery process.
• Respond to and handle guest inquiries and concerns.
• Organize and implement administrative systems and procedures to perform necessary support duties.
• Serve as a principle source of information for the team.
• Prepare and maintain Food and Beverage department records.

• Excellent interpersonal and communication skills in the business language.
• Must be able to convey information and ideas clearly.
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and basic arithmetic functions.
• Ability to prioritize work in an environment with multiple interests.
• Ability to handle complex and confidential information with discretion.

Competency using a variety of computer software