Project Manager III

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

The Project Manager (PM) is responsible for facilitating the execution of projects that support WellSense's strategic goals and objectives. The PM works with project teams throughout the lifecycle of a project, from Ideation through Closure. They are responsible for the scope, schedule, resources and budget of assigned projects, and are accountable for project documentation and communication.

Project Managers support the business owner in delivering the project's benefits, and work closely with the project sponsor and project team to define and execute the work required to deliver the project's benefits. The PM coordinates and oversees the execution of the project management plan, including scope, schedule, resource, budget, risk, stakeholder and communication elements.

Successful candidates will have the ability to exercise strong leadership and collaboration skills, manage complex project plans, help the organization adopt PM best practices and identify opportunities to continuously improve delivery in our dynamic business environment.

Our Investment in You:

* Full-time remote work

* Competitive salaries

* Excellent benefits

Key Functions/Responsibilities:

• Collaborate with the business on chartering of new projects. Develop project management plans to support each new initiative.
• Ensure scope clarity and requirements definition. Manage the scope throughout the project life cycle to ensure alignment to the business objectives.
• Drives the development of project plans and work breakdown structures to clarify the work and schedule.
• Drives execution activities to realize project objectives. Manages project schedule and timelines to meet critical path milestones.
• Critical Path Development - Identifies all activities (not deliverables) based on WBS, identifies all dependencies, creates a network diagram, estimates the duration of each activity, and calculates the Critical Path.
• Dependencies Management - Creates a log of all the project dependencies, logs the constraints (scope, time, & cost) including the major dependencies and the constraints as risks. Monitors, communicates, and reports.
• Assist in the creation of short and long term goals for both the department and for the individuals on the team.
• Demonstrate and Act as the Subject Matter Expert for department function to include assisting in updating / maintaining Standard work, Tools, Templates and Training materials for staff.
• Demonstrated excellence with practices including resilience and resourcefulness, cultivating team engagement, developing others, communicating enterprise purpose, and facilitating execution plans.
• Manages project resources throughout the project lifecycle. Monitor activity against the resource plan, and mitigate risks related to resource constraints.
• Utilize project and office tools to develop utilization reports; communication documents; level I and II analysis; status reports, and other necessary documents to smoothly manage a projects / programs
• Work with the business to identify any project closure transitions and execute appropriate hand-offs to operational leadership.
• Performs risk assessment on assigned projects throughout the project life cycle.
• Administer change control processes and leverage governance channels to ensure project stability and transparency.
• Understands finance, planning, forecasting, and personnel to effectively manage team staff and business issues/linkages. Develop forecast and budget for assigned projects.
• Plan and deliver project communications as part of the stakeholder management plan. Ensure team awareness and engagement.
• Prepare results-driven reporting on the outcomes of a project at intervals following closure.
• Ensures proper Project Management artifacts (Project Plans, RAIDs, Status Reports, etc.) are complete and accurate.
• Create and maintain project repositories, archives, and documentation, and maintain a high level of organization.
• Assist with training and employee development processes for team related to achieving high performance against core project management competencies.

Supervision Exercised:

• This role does not have supervision responsibilities.

Supervision Received:

• Direct supervision from a Manager is received weekly.
• Indirect supervision from a Program Manager is received regularly (weekly//bi-weekly or as needed).

Qualifications:

Education Required:

* Bachelor's degree in Business Administration or an equivalent combination of education, training and experience.

• Completed advanced project management education curriculum.

Education Preferred:

• Possesses valid PMP and/or PgMP or equivalent experience.
• Six Sigma Certification (Green / Yellow) or equivalent experience.

Experience Required:

• 5 - 10 years of project management experience.
• Successfully managed projects with 10 or more FTEs through full project lifecycle.
• Average duration of projects is over 3,500 hours.
• Has extensive professional knowledge of market / industry trends.

Experience Preferred/Desirable:

• Hands on experience with PPM tools and software (Planview / ProjectPlace, Asana, Microsoft Project, etc.)
• 3+ years' Experience with a Health Plan, or other Healthcare Experience
• 3+ years' Experience with Medicaid or Medicare managed Health care or health plan
• Experience in SAFe Agile methodology
• Extension experience in developing and managing to budgets

Required Licensure, Certification or Conditions of Employment:

• Successful completion of pre-employment background check

Competencies, Skills, and Attributes:

• Demonstrated critical thinking skills having identified and solved business problems
• Excellent interpersonal and communication skills (both verbal and written) required to effectively maintain strong working relationships with internal and external colleagues.
• Communicate and collaborate with internal and external department stakeholders
• Excellent at facilitation and relationship management skills. Actively engages stakeholders and team members to encourage collaboration, and uses stakeholder analysis & management tools to enable open dialogue.
• Understands the relationship of their project to the business unit's portfolio and strategy.
• Earn the trust of business / project owners
• Assists with best practices, SOPs, methods, and tools for the department's domain of expertise.
• Demonstrates resilience & resourcefulness while operating in a matrixed, fast-paced environment.
• Demonstrated ability to be flexible and adapt to changing priorities.
• Demonstrated ability to perform in a complex matrixed environment across departments
• Actively dialogues with key stakeholders to ensure clarity & understanding of expectations. Regularly checks-in to ensure expectations are being met/exceeded.
• Effectively works enterprise wide to drive results
• Actively seeks engagement from team members, and reinforces roles and responsibilities throughout the project lifecycle.
• Demonstrated Learning Agility
• Able to analyze situations quickly and assess impact to prioritization.
• Collaborates with team members to consider viable options and gain consensus on action required. Able to quickly adapt to new directions and absorb changes in stride.
• Able to summarize complex issues and processes simply and effectively, and to communicate across the project team and the broader organization clearly.
• Advanced understanding and application of complex Change Management
• Ability to translate data, results and information into engaging executive summaries and power point presentations
• Demonstrated ability to assess complex problems and weigh potential actions for feasibility and value. Able to be decisive when empowered as a decision maker, or able to provide recommendations & rationale when supporting other decision-makers.
• Demonstrated organizational and time management skills. Detail-oriented and able to produce deliverables at a high level of quality & consistency.
• Possesses extensive working knowledge of enterprise strategy and able to apply that understanding to influence or guide project stakeholders
• Extensive knowledge of project management industry and trends.
• Effectively coaches team members and senior leadership in their delivery to a variety of constituents, even on challenging or sensitive topics. Displays in-depth understanding of target audience and has a highly effective writing style and expertise in high-impact messaging to wider and more strategic audiences.
• Leads discussions in a way that builds trust and inspires action among the audience.
• Able to manage and influence others
• Strong focus on service to internal and external customers. Recognition of the enabling nature of project management.
• Ensure the timely execution of project tasks and deliverables by supporting the project team and assisting in navigating roadblocks to progress
• Serve as a trusted partner to the business / project owner. Work with the project team to find solutions to project problems or roadblocks.
• Identify areas of concern or constraint, and actively advocate within the PMO and the Business for needed project resources, decisions, etc.
• Maintain a team culture of collaboration, learning, innovation and execution excellence.

Working Conditions and Physical Effort:

• Ability to work East Coast business hours.
• Regular and reliable attendance is an essential function of the position.
• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required. No or very limited exposure to physical risk.

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees.