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Remote New

Director, People and Culture

Zelis Healthcare, LLC
401(k), remote work
United States, Georgia
Apr 01, 2025

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts-driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

The Director of People & Culture, Business Partner for Zelis has the unique responsibility for executing the people strategy for a fast-paced growth business focused on delivering for our clients and making an impact on the healthcare ecosystem.

This business partnering role pivots easily between strategic thought leadership and operational execution, partnering with a variety of internal and external stakeholders. This individual will understand business and financial objectives deeply and translate those to support the teams doing the work, and ensure a positive and fulfilling employee experience.

Key Responsibilities:

  • Partner with leaders across the business unit to motivate and develop people in a way that yields unprecedented business results.
  • Leadership coaching and influencing is a critical part of the role.
  • Maintain a detailed knowledge of the industry, clients and market. Stay current with innovation and cutting-edge techniques related to people strategy.
  • Advise on talent selection, intake and movement, including organizational design, capability building and capacity modeling.
  • Utilize and advise on change management approaches at the individual, department and business unit level.
  • Build organizational alignment and communication media including announcements, success profiles, business cases and job aids as appropriate.
  • Contribute to a constructive and inclusive organizational culture within the business unit and the People & Culture team.
  • Conduct internal investigations in collaboration with the Legal and Compliance departments as needed.
  • Collaborate closely with enterprise People & Culture functions including Talent Acquisition, Talent Management, Total Rewards, Learning, Operations, etc. Support programs, systems and processes for efficiency and success.
  • Collaborate closely with business unit partners including Finance, Operations, Legal and others to ensure organizational effectiveness and results.

Professional Experience & Skills:

  • 10+ years of Human Resources experience, preferably 5+ years in a generalist role and at least 5 years of experience as a business partner.
  • Demonstrated experience partnering and coaching executive and mid-level leaders in complex and dynamic business environments
  • Superb communication and interpersonal skills - high emotional intelligence, humility and low ego
  • Experience building and giving company-wide presentations, expanding visibility of the P&C function, recognized as an expert
  • Demonstrated success producing results with limited resources, support or staff
  • Successful implementation of major initiatives, including continuous improvement, across diverse audiences and geographies
  • Familiarity with project management methodologies and approaches
  • Familiarity with organizational design methodologies and approaches
  • Familiarity with change management methodologies and approaches

Education:

  • Bachelor's Degree or equivalent experience required, Masters preferred

Work Environment:

20% travel required

  • Sitting at desk or meetings, or standing for long periods of time
  • Ability to maneuver through a production environment required
  • Occasional travel required
  • Work long hours and flexible schedule when needed
  • Use standard office equipment

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed.

EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."

Location and Workplace Flexibility:

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Our Values and Culture

We are always thinking about life beyond the laptop and how we can drive positive change for our clients, our associates, and our communities. Our IMPACT Value Behaviors are how we elevate that thinking and turn it into action:

  • Drive Innovation

  • Embrace a Growth Mindset

  • Put People First

  • Act With Agility

  • Champion Collaboration

  • Build Trust

We look at the big picture when it comes to our associates and our culture. We work to effectively build a thriving, exciting experience for our associates. We leverage these values to continuously evolve an award-winning culture that has a longevity greater than the novelty of a ping pong table in the break room. Our idea of a great workplace is where we can show up as our authentic selves-which is the best way to bring together extraordinary talented people who feel empowered to make a positive IMPACT.

A Lot of Respect

This is a collaborative organization where everyone is on your team. Each person-from the newest intern to the CEO-is in their position because they are an expert, and they view you with the same lens. No matter who you are, where you sit in the organization, or the span of your tenure, everyone at Zelis is treated with respect.

We respect your time (so much so that we aren't asking you to write a cover letter). We make sure you have time to focus by offering Meeting-Free Wednesdays as well as time for you with Zelis Cares Fridays early dismissal.

We respect and prioritize work-life balance. With flexible PTO, a hybrid/remote work environment, and a culture that encourages disconnecting after hours, we ensure you have the time and space to manage life's surprises and fully engage outside of work. Working "9 to 5" isn't just a hit song; we respect business hours and promote wellness offerings to keep you at your best, both on and off the clock.

We respect diverse opinions. There are always seats at the table, and we're eager to add more chairs. We continue to build our Diversity, Equity, and Inclusion initiatives including training, guest speakers, associate-led Business Resource Groups, in-office DEI events, and more.

We respect that everyone has different needs. Zelis has built and continues to add to our benefits offerings by including medical, dental, 401k, fertility and family building, education assistance, pet insurance, menopause and midlife care, and more.

We respect YOU. As an Equal Opportunity Employer, we believe that everyone's voice has a place in the chorus. We encourage members of traditionally underrepresented communities to apply.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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