Job Details
Job Location |
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Corporate Headquarters - Plymouth Meeting, PA |
Remote Type |
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Fully Remote |
Position Type |
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Full Time |
Education Level |
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Graduate Degree Preferred |
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Travel Percentage |
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0% |
Job Shift |
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Day |
Job Category |
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Project Management |
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Description
WHY CHOOSE ECRI? ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:
- Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
- On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
- Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
- Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
- Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
- Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.
ABOUT ECRI At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. The Most Trusted Voice in Healthcare ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include:
- Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
- Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
- Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.
ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally. The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees. It's what makes ECRI unique, and why we are the most trusted voice in healthcare. POSITION SUMMARY
The Program Manager, Evidence Contracts ("The Program Manager") will support the Director, Clinical Evidence and the Clinical Evidence Contracts Team by managing, supporting, and coordinating various projects. Responsibilities include, but not limited to, monitoring project timelines, utilizing tools to track milestones and enhance efficiencies, scheduling meetings, drafting meeting minutes, and managing communications with all relevant stakeholders. The Program Manager will manage and coordinate efforts that support the ECRI-Penn Evidence-Based Practice Center (EPC), Agency for Healthcare Research and Quality (AHRQ) task orders, Patient-Centered Outcomes Research Institute (PCORI) task orders, clinical practice guideline development projects, and other evidence contracting agreements.
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ESSENTIAL FUNCTIONS Reasonable Accommodation Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactory. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s):
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Maintains an updated log and capacity map of Evidenced-Based Practice Center (EPC) and Clinical Evidence Contracting projects. Responsibilities include, but not limited to, detailing internal and external deadlines and deliverables, maintaining project archives, and maintaining other necessary material, such as conflict of interest disclosures, draft reports, final reports, Team sites, and meeting minutes. |
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Maintains up-to-date list of reviewers, clients, and project status logs.
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Solicits key informants, technical experts, and peer reviewers for Clinical Evidence Contracting projects, as required by the client, and takes succinct meeting minutes capturing salient points of the discussion.
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Uploads deliverables to designated secure client web portals (e.g., ScholarOne)
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Serves as liaison with Marketing to support facilitation of Clinical Evidence webinars, conferences, email campaigns, and virtual events
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Serves as the team liaison with the Accounting department regarding invoicing, peer reviewer payment, tax forms, etc.
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Serves as liaison with the Legal/Contracts department regarding contract creation, review, and execution
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Serves as liaison with Communications/Human Resources regarding the creation and dissemination of internal and external announcements on new Clinical Evidence publications and accomplishments
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Maintains honest, professional, useful, and confidential communications with all personnel, consultants, external experts and reviewers, manufacturers, hospital contacts, health plan contacts and government agencies to provide or obtain information concerning projects.
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Supports the Clinical Evidence leadership in project coordination tasks, as needed.
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Supports team by collecting and monitoring metrics.
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Manages departmental calendar for client deliverables.
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Assists with project tasks related to all Clinical Evidence Contracting.
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Assists in the creation, management and tracking of metrics/dashboards for the directors, analysts, and contracted clients.
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Provides coordination for existing Clinical Evidence Contracting processes and support development of new processes as necessary to meet department needs.
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Maintains process mapping of Evidence Contracting content development processes and workflows.
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Coordinates with CEA Manager of Clinical Research Support and EGT Operations Manager to monitor capacity and track resource availability for Evidence Contracts.
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Supports creation of new business proposals for new Clinical Evidence contracts
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Supports creation of weekly Clinical Evidence Assessment client e-newsletter
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Follows up with new client leads generated by Clinical Evidence-related virtual events
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Additional Responsibilities:
* Other duties as assigned.
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Accountability Metric(s):
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Completion of assigned tasks on or before deadlines |
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Additional accountability metrics and goals will be determined within the first few weeks of employment.
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Ensures accuracy and assembly of attachments and enclosures.
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Qualifications
QUALIFICATIONS Experience:
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3+ years of experience in project or program management is required.
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Ability to manage and prioritize multiple and widely varied work streams/tasks.
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Ability to work quickly and efficiently to meet tight project deadlines.
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Excellent analytical and critical thinking skills.
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Excellent writing and editorial skills.
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Excellent project management skills.
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Effective time management and problem-solving skills.
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Strong problem solving and collaboration skills, including the ability to plan and execute effective online meetings and discussions.
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Able to facilitate the generation of ideas from others and create new solutions collaboratively in a team environment.
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Must be systematic and meticulous in attending to detail.
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Displays commitment to customer service and quality of all deliverables.
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Able to utilize conflict management skills, as needed.
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Education:
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Bachelor's degree required. Masters of Business Administration (MBA) or relevant Master's degree is preferred.
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Computer Skills:
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Proficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint).
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Experience with project management software (e.g., Jira, SmartSheet) is preferred.
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Experience with Microsoft Project, Power BI, and Microsoft Dynamics (or other Customer Relationship Management system) is preferred.
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Certifications & Licenses:
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A project management certification, such as Project Management Professional (PMP) or Lean Six Sigma Green Belt (LSSGB) is preferred.
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POSITION COMPENSATION The salary range for new employees in this position is $62,909.27 - $70,458.39, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO). PHYSICAL DEMANDS This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA Statement ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. EEO Statement ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. #LI-Remote Equal Opportunity Employer-Disability and Veteran
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