Print and Mail Operations Manager

Sentry Insurance
life insurance, parental leave, tuition reimbursement, 401(k)
United States, Wisconsin, Stevens Point
1800 North Point Drive (Show on map)
Feb 01, 2025
At Sentry, we recognize how everyone contributes to the overall success of our company. Effective and efficient operations of the mailroom, enterprise scanning, and print to mail operations are an integral part of our company. We are seeking a Print and Mail Operations Manager to oversee all aspects including internal and external mail distribution, shipping, manual mail sorting, mail assembly, document scanning, photocopy services for the company, high-speed cut sheet and continuous printers to include pre and post processing equipment and mechanical mail inserters. In this role, you will coordinate activities with Purchasing and Consumer, Business, Financial, Information Technology, Claims, and Human Resources functions to achieve the most efficient and cost-effective use of company resources and services. What You'll Do The Print and Mail Operations Manager will be responsible for direct and indirect-reporting staff and the efficient planning, operation and coordination of the various mailroom, scanning and print to mail functions. In addition, you'll: Develop and maintain procedures to meet service levels agreements for inbound mail processing and delivery, outbound mail processing and shipping, transactional/report printing and mechanical mail inserting. Monitor all aspects of production and distribution activities and coordinates operations to ensure most effective and efficient use of resources. Manage inventory control; this includes all materials produced, consumable supplies, furniture and equipment. Be responsible for creation and monitoring of annual budgets including mailroom, enterprise scanning and print to mail. Be knowledgeable of US Postal Service, rules, regulations and guidelines for mailing. Administer and maintain Sentry's access and services provided through the United States Postal Service Business Customer Gateway (BCG). Administers human resource - related activities including timely performance and salary reviews and ensures all subordinates adhere to human resources policies and practices. Selects, develops, motivates and recognizes staff. Develop skills to assist in a variety of print and mail operations functions What it Takes Bachelor's Degree or equivalent work experience 5+ years of related work experience including knowledge of mail operations, print to mail, postal regulations, material distribution and inventory management Knowledge of operations and equipment used in the mailroom, enterprise scanning and print to mail Prior management experience strongly preferred Previous experience in mail services, production printing and inserting and document scanning desired Organization and project management skills Good human relations, leadership, and communications skills Must be available and flexible to work varied hours including early morning, weekends and late nights Associate must possess a valid driver's license and have the ability to drive a company car or personal vehicle for company business. Associate must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned. What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. Meal Subsidy available for associates who report to an office. 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle. Well-being and Employee Assistance programs Sentry Foundation gift matching program to encourage charitable giving. About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth. Get ready to own your future at Sentry. Opportunities await! Thank you! Associate Talent Acquisition Specialist Esbeidy Guevara esbeidy.guevara@sentry.com Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.