Medical Assistant

University of California - San Francisco Campus and Health
United States, California, San Francisco
Feb 06, 2025
Medical Assistant Temporary Employment Program Temporary Employment 83653BR Job Summary This opportunity will be approximately 3 months in duration Department: Neurosurgery The Medical Assistant 3 (Hospital Assistant 3) provides patient care support within the Department of Neurological Surgery, Brain and Spinal Injury Center (BASIC), and Marin Adult Medical & Surgical Practices. Under the supervision of the manager, this role assists in clinical operations, coordinates patient care, and facilitates communication between providers and patients. This position is part of a multidisciplinary team focused on improving health outcomes for patients with chronic illnesses. Responsibilities include clinical assistance, laboratory procedures, and patient advocacy. Key Responsibilities: Clinical Duties Perform vital signs, height, weight, pain screening, and chief complaints documentation. Assist providers, APPs, and nurses in patient preparation for exams and procedures. Support complex medical procedures, such as incision and drainage, and sterile processing. Act as a chaperone during provider-patient interactions. Monitor patient flow and transport patients as needed. Obtain specimens and perform Point of Care Testing, including EKGs and mini C-arm. Manage patient referrals, authorizations, and insurance documentation. Maintain clinical logs, such as temperature logs, disaster cabinet, and crash cart. Communication & Coordination Provide professional and effective telephone communication following UCSF standards. Notify patients and staff of provider delays and service issues. Act as an advocate for patients by addressing service concerns and providing necessary referrals. Document patient information within the Electronic Health Records (APEX). Operations & Administrative Support Maintain clean, well-stocked exam rooms and order medical supplies. Assist in coordinating appointments, lab tests, and imaging as per provider orders. Support front desk operations as needed. Participate in quality improvement initiatives such as wait time studies and outcome data collection. Train new Medical Assistants and temporary staff in clinical and administrative duties. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Required Qualifications Certification from an accredited Medical Assistant program One year of experience as a Medical Assistant or Hospital Assistant in a medical practice. Current American Heart Association CPR Certification. Willingness to travel and work at multiple UCSF locations. Preferred Qualifications Experience with Epic/APEX Electronic Health Records. Fluency in Spanish or Chinese (speaking, reading, writing). Background in Internal Medicine, Geriatrics, or Family Medicine. Experience handling patient data, scheduling, and insurance authorizations. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Organization TEP Job Code and Payroll Title 009251 HOSP BLANK AST 3 Job Category Allied Health, Support Services, Temporary Employment Bargaining Unit American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX) Employee Class Temporary Employment Percentage 100% Location Marin County, CA Work Style Fully On-Site Shift Days Shift Length 8 Hours Additional Shift Details 1100 South Eliseo Drive, Suite 1 Greenbrae, CA