Logistics Coordinator - Customer Service

Staffmark Group
$20.00-$20.00
paid time off, paid holidays, 401(k)
United States, California, San Diego
Feb 04, 2025
Looking for a rewarding customer service opportunity? Staffmark is hiring a Logistics Coordinator - Customer Service to join a dynamic team and ensure a high level of service to clients. This role will focus on building and maintaining strong relationships with customers' front-line personnel across various divisions and subsidiaries. Pay: $20.00 per hour Shift: 1st Shift \| 9:00 AM - 6:00 PM Responsibilities: Develop and maintain strong relationships with customer front-line personnel. Prepare, analyze, and submit documentation to U.S. Customs, agents, and clients to ensure compliance with applicable laws and regulations related to customs and transportation. Identify, anticipate, and resolve problems that may delay the timely release or movement of freight. Maintain relationships with brokers, T&B, and other service providers to exceed customer service requirements. Resolve banking and letter of credit issues and advise customers on payment terms. Resolve billing issues, ensure accurate invoicing, and handle vendor payments. Accurately input data or make corrections in computer files. Obtain payment on delinquent accounts and complete necessary accounting adjustment forms. For transportation associates, develop rates and quotes, research and negotiate carrier rates, and resolve billing issues. Coordinate post-entry activities on behalf of customers. Qualifications: Strong customer service skills Detail-oriented with a focus on accuracy Excellent problem-solving skills Ability to manage multiple tasks and priorities The services you offer are not without uplifting benefits to show our appreciation for your time and energy! Payday every single Friday by direct deposit or pay card. You will have access to a dedicated local team that cares about your success and is here to support you every step of the way. Don't forget about our employee discounts and referral bonus potential. We offer medical, dental, vision, and 401K options to suit you and your family's needs. Ready to provide exceptional customer service and grow your career? Click "Apply Now" and let's get started! The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.