Patient Care Specialist - 2638
 Shared Medical Services | |
life insurance, paid time off, paid holidays, 401(k), retirement plan
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 United States, Wisconsin, Madison | |
 Feb 13, 2025 | |
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Patient Care Specialist | Full-time For 40 years, Shared Medical Services has been building on our strong foundation with our team of over 350 industry professionals who are deeply committed to our customers. We have achieved this long-lasting success through our commitment to state-of-the-art equipment, delivering unmatched customer service, and our experienced and professional team. We call this the SMS Difference! As an employee-owned company, Shared Medical Services continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions. SMS is seeking a Patient Scheduler to join our growing team. Our team provides exceptional care and customer service to the people that matter most - the patients. ANTICIPATED SCHEDULE:
RESPONSIBILITIES: * Handle inbound and outbound telephone calls to schedule patients for PET/CT exams * Complete patient screening form with patient * Educate patient on the exam and exam preparation * Manage and place orders for exam medication REQUIREMENTS: * Prior pre-authorization knowledge/experience * Proven customer service skills * Previous patient scheduling, call center or reception experience preferred * Familiarity with Medical Terminology a plus * Able to work in a high volume/fast-paced environment * Ability to work with sensitive and confidential information * Previous computer experience Shared Medical Services is a leading provider of diagnostic mobile medical imaging with our administrative headquarters located in the Madison, WI area (Cottage Grove). We offer a competitive benefits and compensation program, including:
SHARED MEDICAL SERVICES | |