Mortgage - Residential Banking Business Development Coordinator

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all our associates to feel welcome and empowered at work.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

As a, Residential Banking Business Development Coordinator you will be responsible for assisting with implementation of an integrated approach to communication, marketing, and business development activities for our Residential Banking group at NBH Bank. This position works collaboratively with leadership and other internal partners on key projects to ensure coordination, effective engagement with marketing resources, consistency of approach and high-quality execution of initiatives.

Additionally, the Residential Banking Business Development Coordinator will serve as the primary contact for assigned teams within the Residential Banking Group. Manages Bank's Residential client relationship management (CRM) vendor(s), conducts associate training and support, and helps to maximize use if tool to promote client contact, awareness, and retention. Drafts, edits, and proofs various collateral materials for assigned teams; including social content, pitch materials, presentations, event invitations, etc. Coordinates with leaders to compile, format, and distribute client alerts and newsletters. Works with the appropriate team members to provide support for new business, client retention and cross-selling opportunities within assigned teams; delivers current, thorough, and actionable information to clients and teams. Coordinates with teams in support of the creation and maintenance of contact lists in the various department database(s). In conjunction with Residential Banking team, manage internal and external event coordination and execution for various hosted and attended conferences, seminars (both live and via webcast) and receptions, as well as local and office functions, as necessary. Is the primary liaison between Residential Banking and both the Bank's Marketing Department and Compliance to align initiatives with overall corporate activities and objectives. Gathers and maintains competitive intelligence and marketing research reports. Tracks activity and documents the success of all relevant business development projects and marketing initiatives. Assists with production and execution of client alerts and newsletters, manage assigned vendor relationships

Minimum Requirements: To be considered for this position, you must possess the following qualifications.

• High school diploma or equivalent
• 1 year of mortgage experience

Desired Qualifications: To be considered an ideal candidate, you should possess some of the following qualifications:

• Associate's degree or equivalent work experience
• 2+ years of mortgage experience

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• An associate must be able to work overtime to the extent necessary.
• Sitting for extended periods of time (typically no longer than 8 hours).
• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).

Thank you for your application!
The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.