Director of Loss Prevention

Fort Lauderdale Hotel

Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center, immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport.

Be a part of the pre-opening team for the Omni Ft. Lauderdale Hotel!

Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

The Director of Loss Prevention is responsible for directing and administering the implementation of all safety operations to ensure that the guests, associates, property are maintained in a safe and secure environment, and that all guest and associate situations are resolved in a timely manner.

Monitors & drives appropriate compliance levels of all Omni Hotels & Resorts' Life Safety Programs, training, and SOP directives.
• Responsible for planning, evaluating, organizing, recruitment, training, and directing the activities of the Loss Prevention Agents, Supervisor, and Manager.
• Reviews all reports completed by Loss Prevention Agents to ensure accuracy and timely submission.
• Reports all observed hotel property deficiencies and safety hazards.
• Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e. losses, thefts, accidents).
• Maintains surveillance procedures through-out the property.
• Ensures that all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to the Director of Rooms.
• Monitors all traffic in the lobby, restaurant, restrooms, parking area, bars, and back of the house area.
• Ensures that all hotel service levels are maintained, and aids when necessary.
• Acts as the hotel representative when resolving guest problems and concerns.Ensures that all details of guest situations are documented and communicated to appropriate department personnel.
• When necessary is responsible for administering corrective action with associates.
• Ensures follow-up communication and appropriate documentation with necessary departments to ensure hotel property deficiencies and safety hazards are resolved.
• Conduct Annual and New Hire OSHA Training.
• Conduct a monthly Safety Committee meeting and follow-up on any issues.
• Coordinates associate locker inspections and bag checks.
• Monitors First Aid Kits throughout the Hotel.
• Completes Moments of Service Checklists monthly.
• Distribute Daily Hotel Incident/Accident Log to EC Committee.
• Conduct a semi-annual hotel fire drill.
• Ongoing Security department training.

• Minimum of 5 years Director level experience in a hotel or related industry.
• Prior opening experience preferred.
• Must be First Aid and CPR certified and/or willingness to receive such training.
• Must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff.
• Must be conversant with OSHA guidelines and workplace safety standards. Experience preventing loss, incident reporting and interacting with high profile clientele.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
• Excellent customer service, service recovery and problem-solving skills.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.