New

Ortho/Neuro Navigator

Sentara
paid time off, 401(k), 403(b)
United States, Virginia, Norfolk
6015 Poplar Hall Drive (Show on map)
Feb 05, 2025
City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Norfolk General Hospital in Norfolk, VA, is hiring an Ortho/Neuro Navigator to join their team. This position is full-time 40 hours per week Monday-Friday (no weekends) Requirements: -Bachelor Degree -Registered nurse, Physical Therapy, Physical Therapy Assistant, Occupational Therapy, Occupational Therapy Assistant, Nurse Practitioner or Physician Assistant license required. -3 years Clinical experience The Neuro Navigator will play a critical role in the comprehensive care of patients within the Neurosurgery Department of a Level One Trauma Center. This position will focus on the education, navigation, and support of patients undergoing elective and non-elective spine surgery, neuro-oncology surgeries, and, as the role expands, include spinal cord injury (SCI), endovascular procedures, and traumatic brain injury (TBI). The Neuro Navigator will be responsible for patient education, program development, process improvement, and interdisciplinary coordination, ensuring the highest standards of care and a seamless patient experience from diagnosis through recovery. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Parental and Caregiver Leave, Educational Assistance, Emergency Back-Up Care and other family benefits, a 401k/403B with matching funds, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: patient education, process improvement, program development, data entry, chart reviews, quality improvement, physician engagement Job Summary The Navigator is responsible for a mix of daily and program development activities. Daily activities include those duties required to ensure the ongoing operational and managerial elements of the program are running smoothly. Daily activities typically account for 60% of the Navigators time and include: daily rounds, discharge planning, physician relations, pre-operative chart/pre-admission testing process. Program development activities include the activities necessary to ensure the long term success and growth of the program. Program development activities typically account for 40% of the Navigators time and include: patient education, chart reviews, program development, patient satisfaction, continuous improvement and data collection and marketing. This integral position designed to decrease fragmentation of care and coordinate services. The navigator creates a seamless flow through the health system such that the patient can focus on fighting his/her disease, based on the specific duties of the area where the Navigator is assigned. BS Degree required or in lieu of degree: 5-10 years of relevant work experience and candidate must obtain BS degree within 18 months of hire. For RN candidates, BSN required. 3 years clinical experience required, preferably in patient care setting of orthopedics, neurosciences or musculoskeletal. Registered nurse, Physical Therapy, Physical Therapy Assistant, Occupational Therapy, Occupational Therapy Assistant, Nurse Practitioner or Physician Assistant license required. Qualifications: BLD - Bachelor's Level Degree Certified Occupational Therapy Assistant (COTA) - Certifications - National Board Certification In Occupational Therapy (NBCOT), Certified Occupational Therapy Assistant (COTA) - Certifications - North Carolina Board of Occupational Therapy (NCBOT), Licensed Nurse Practitioner (NP) - Certification - Other/National, Licensed Nurse Practitioner (NP) - Nursing License - North Carolina, Licensed Nurse Practitioner (NP) - Nursing License - Virginia Department of Health Professionals (VADHP), Occupational Therapist License (OT) - State license - North Carolina Board of Occupational Therapy (NCBOT), Occupational Therapist License (OT) - State license - Other/National, Occupational Therapist License (OT) - State license - Virginia Department of Health Professionals (VADHP), Occupational Therapy Assistant (OTA) - State license - Virginia Department of Health Professionals (VADHP), Physical Therapist Assistant License (PTA) - State license - North Carolina Board of Physical Therapy Examiners (NCPT), Physical Therapist Assistant License (PTA) - State license - Physical Therapy Compact Commission (PTCOMPACT), Physical Therapist Assistant License (PTA) - State license - Virginia Department of Health Professionals (VADHP), Physical Therapist License (PT) - State license - North Carolina Board of Physical Therapy Examiners (NCPT), Physical Therapist License (PT) - State license - Physical Therapy Compact Commission (PTCOMPACT), Physical Therapist License (PT) - State license - Virginia Department of Health Professionals (VADHP), Physician Assistant License (PA) - State License - North Carolina Medical Board (NC), Physician Assistant License (PA) - State License - Other/National, Physician Assistant License (PA) - State License - Virginia Department of Health Professionals (VADHP), Registered Nurse (RN) Single State - Nursing License - North Carolina, Registered Nurse (RN) Single State - Nursing License - Virginia Department of Health Professionals (VADHP), Registered Nurse License (RN) - Nursing License - Compact/Multi-State License Clinical Skills Active Listening, Communication, Coordination, Critical Thinking, Instructing, Leadership, Mgmt of Material Resources, Service Orientation, Speaking, Time Management Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.